Orlando Metropolitan Resort, Orlando, Front Desk

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Rank

93rd

Out of 543

Orlando Metropolitan Resort	Average Price: $157 Check Rates

Hotel Class:

8444 International Drive

Orlando, 32819-9329 View map

3-Star Hotel Rank: 32 of 138
Average review rating: 2.68

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (42) , MyTravelGuide (731) , Travelocity (25) , TripAdvisor (681) , YahooTravel (49)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (22) bar (124) bath (33) bathroom (147) bed (137) bill (17) breakfast (171) charge (62) check in (95) check out (27) checkout (13) complimentary (13) cost (32) deal (35) deck (23) dinner (17) discount (15) fee (88) food (69) front desk (178) gym (15) hot tub (28) hotel (1238) housekeeping (45) lobby (121) location (241) maid (24) manager (72) money (84) parking (81) pillow (24) pool (318) price (130) rate (43) recommend (82) refund (20) restaurant (141) room (1474) room service (25) service (127) sheets (39) shower (78) shuttle (77) staff (346) street (16) suite (20) towel (121) value (60) walk (92) wireless (31)

Front desk

Appears in 178 comments.

75% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (11) great (8) helpful (19) hotel (30) liked (14) management (12) money (8) nice (11) night (17)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Very friendly front desk staff and rooms were super clean and huge.

"Friendly & Excellent Hotel " Read full review on TripAdvisor 4/10/2012 Vote

2. Good: front desk staff,housekeepers, close to the YMCA Aquatic Center, walking distance to many restaurants.

"Road hard and put away wet " Read full review on TripAdvisor 2/17/2012 Vote

3. The front desk agents were very friendly and helpful as was the agent I spoke with on the phone before my arrival.

"Decent Hotel RUINED By HORRIBLE Beds & Slummy Sister Property That Adjoins It! " Read full review on TripAdvisor 12/28/2011 Vote

4. Most of the front desk staff was helpful as well, though I will mention a hiccup we encountered with them as well later in the review.

"THIS is "3-1/2 Star Upscale"? " Read full review on TripAdvisor 12/20/2011 Vote

5. ' The front desk had a HUGE issue from the beginning.

"THIS is "3-1/2 Star Upscale"? " Read full review on TripAdvisor 12/20/2011 Vote

6. Front desk staff were helpful with a booking mess up.

"Average stay " Read full review on TripAdvisor 9/29/2011 Vote

7. Front desk seemed friendly and helpful if you asked.

"Good hotel. Parking a bit limited...especially late in evening. " Read full review on TripAdvisor 9/16/2011 Vote

8. Anyway, the other front desk lady was nice and was able to move us to the right room the next evening.

"Very neat rooms. Front desk needs retraining. " Read full review on TripAdvisor 9/1/2011 Vote

9. This hotel's housekeeping staff are great, however, the front desk staff, the ones the guests see before and after their stay, needs some improvement.

"Very neat rooms. Front desk needs retraining. " Read full review on TripAdvisor 9/1/2011 Vote

10. John and Darren on front desk are very helpful.

"NICE!!!!!!! " Read full review on TripAdvisor 6/28/2011 Vote