Best Western International Drive, Orlando, Front Desk

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Rank

99th

Out of 543

Best Western International Drive	Average Price: $58 Check Rates

Hotel Class:

8738 International Drive

Orlando, 32819 View map

2-Star Hotel Rank: 11 of 114
Average review rating: 3.2

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (44) , MyTravelGuide (18) , Travelocity (67) , TripAdvisor (516) , YahooTravel (51)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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balcony (12) bar (111) bath (49) bathroom (127) bed (128) breakfast (75) charge (50) check in (99) check out (30) complimentary (16) cost (44) deal (38) decor (15) dinner (16) discount (14) fee (28) food (88) front desk (97) highway (13) hot tub (46) hotel (1051) housekeeping (25) interstate (16) laundry (12) lobby (84) location (290) maid (45) maid service (15) manager (39) money (100) parking (43) pillow (18) pool (454) price (144) rate (23) recommend (114) restaurant (126) room (1407) service (142) sheets (55) shower (78) shuttle (192) staff (361) street (24) suite (72) towel (146) value (64) view (34) walk (106) wireless (48)

Front desk

Appears in 97 comments.

46% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (6) desk (105) free (7) friendly (7) great (5) helpful (14) hotel (17) internet (6) need (6) nice (7) problem (8) rude (6) service (9) shuttle (9) staff (13)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk was very helpful and enthusiastic and I would applaude their enthusiasm.

"No more than average at best " Read full review on TripAdvisor 5/11/2012 Vote

2. Things we enjoyed: the price; the cleanliness of the rooms; the location and environs (very safe area); the hot tub (notwithstanding the lack of bubbles); the pool (when the heat was working); the housekeeping service; the pleasant front desk staff (despite the two-hour check-in); the french fries in the pool snack bar.

"You get what you pay for, which isn't always a bad thing " Read full review on TripAdvisor 3/27/2012 Vote

3. Checkout - The best the lady at the front desk could do was offer 10% off one room.

"Terrible Experience...Never again! " Read full review on TripAdvisor 3/12/2012 Vote

4. The first day when i get back to econo inn i found out that bath towels are missing and i called the front desk for help and the guy hold me for 10min and then promise will sent new one up in few minute but never show up.

"ants,cockeroach,bad room service and no internect!! " Read full review on TripAdvisor 12/30/2011 Vote

5. On first arrival of the hotel i went to reception and straight to the front desk, i was pleased to find no queues and was dealt with very efficently and very quickly, the gentleman behind the desk was happy to answer any questions i had, and in general all the staff were polite and helpful.

"excellent hotel!! ignore bad reviews " Read full review on TripAdvisor 10/27/2011 Vote

6. The young man at the front desk was calm and helpful, as the amount of persons checking in was great.

"Spacious and in Walking Distance to Many Establishments " Read full review on TripAdvisor 10/18/2011 Vote

7. The wireless internet did not work, the room needed updating and new mattresses badly, the pool area paint was peeling, the shuttle mentioned on the webpage is just the shuttle that you pay for that goes around town, the people at the front desk acted like they didn't care about the internet problems or anything else.

"Left a day early to avoid staying here " Read full review on TripAdvisor 7/28/2011 Vote

8. We arrived, the front desk s could of done with a few more staff at desk, but other then that we didn't have a problem.

"I would come here again- please read " Read full review on TripAdvisor 6/21/2011 Vote

9. When we came back nothing was done and we had to notify them again, now it was another in the front desk and she got the caretaker to take care of it.

"Good location, clean rooms and bad service " Read full review on TripAdvisor 5/8/2011 Vote

10. The front desk was friendly and they give you free coffee.

"Excellent - if you're someone who sleeps best to the tune of I-4 and shirtless, screaming neighbors " Read full review on TripAdvisor 3/6/2011 Vote