Marriott Orlando, Orlando, Service

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Rank

63rd

Out of 543

Marriott Orlando	Average Price: $151 Check Rates

Hotel Class:

8601 Vineland Avenue

Orlando, 32821 View map

3-Star Hotel Rank: 18 of 138
Average review rating: 4.13

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (27) , Travelocity (9) , TripAdvisor (468)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (15) balcony (26) bar (54) bathroom (41) beach (18) bed (103) breakfast (431) charge (24) check in (45) closet (13) complimentary (28) concierge (12) cost (27) deal (21) dinner (17) discount (14) downtown (67) food (179) front desk (76) gym (23) hot tub (12) hotel (864) housekeeping (20) interstate (13) lake (19) laundry (13) lobby (64) location (222) maid (14) money (51) parking (60) pillow (20) pool (313) price (74) rate (38) recommend (81) restaurant (114) room (692) service (90) sheets (14) shower (28) shuttle (48) staff (252) street (23) suite (180) towel (64) value (54) view (27) walk (88) wireless (21)

Service

Appears in 89 comments.

75% wrote positive comments about service

The following words were used in comments with Service:
bad (5) breakfast (7) clean (7) customer (7) desk (11) excellent (12) free (5) friendly (5) good (14) great (10) helpful (7) hotel (19)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Great Customer Service.

"Excellent Customer Service " Read full review on TripAdvisor 4/23/2012 Vote

2. The room which was a twin double with sofa bed was clean and well serviced.

"Good all round, well located property. " Read full review on TripAdvisor 2/19/2012 Vote

3. Customer service was helpful and knowledgeable.

"Great Stay!!! " Read full review on TripAdvisor 1/11/2012 Vote

4. Despite that, the service was good and the staff was friendly and helpful.

"Decent mid-priced hotel close to Disney " Read full review on TripAdvisor 1/8/2012 Vote

5. Transport - Free daily coach transport to all the Disney parks, we never had any problems using the transport service and got around just fine.

"Fab hotel!! " Read full review on TripAdvisor 10/20/2011 Vote

6. The room was clean and servicable for the reasonable price but it was the service which was excellent in the hotel.

"Emergency Stay but good service and value " Read full review on TripAdvisor 10/14/2011 Vote

7. The front desk and at your service staff were excellent.

"Great customer Service " Read full review on TripAdvisor 10/9/2011 Vote

8. The service was amazing- every member of the staff went out of their way to make us feel welcome.

"Excellent! " Read full review on TripAdvisor 9/23/2011 Vote

9. Front Desk staff was extremly pleasant to work with and the free wifi service was excellent as well.

"Good Value and Location, no Thrills " Read full review on TripAdvisor 6/16/2011 Vote

10. In addition to their uniformity, Marriotts are also known for their great customer service.

"Great alternative to hotels on Disney property " Read full review on TripAdvisor 12/9/2010 Vote