Bonnet Creek, Orlando, Manager

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Rank

34th

Out of 543

Bonnet Creek	Average Price: $253 Check Rates

Hotel Class:

9560 Via Encinas

Orlando, 32830 View map

0-Star Hotel Rank: 7 of 204
Average review rating: 4.24

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (28) , Travelocity (2) , TripAdvisor (905)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (102) balcony (181) bar (182) bath (65) bathroom (112) beach (46) bed (133) breakfast (89) check in (268) check out (47) closet (33) cost (54) deal (68) dinner (69) discount (36) downtown (103) fee (41) food (198) front desk (164) hot tub (84) hotel (469) housekeeping (72) lake (198) laundry (40) lobby (68) location (380) manager (85) money (101) parking (295) patio (35) pool (1152) price (120) rate (36) recommend (153) restaurant (213) room (1627) service (325) sheets (38) shower (85) shuttle (320) spa (34) staff (397) suite (200) to park (31) towel (122) tub (90) value (35) view (325) walk (97) wireless (41)

Manager

Appears in 85 comments.

58% wrote positive comments about manager

The following words were used in comments with Manager:
acceptable (3) apology (5) complain (4) desk (14) food (5) helpful (5) hotel (4) informative (6) management (90) night (8) pressure (4) problem (5) resort (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. When I wanted to speak to a manager, the woman on the phone told me that Manager on duty was helping out at the front desk because they were short handed that evening.

"Unsanitary conditions " Read full review on TripAdvisor 5/11/2012 Vote

2. In the morning my husband went back over to the resort and met with Mark the Wyndham manager, along with our timeshare broker (both being very helpful) had the misunderstanding figured out.

"Great Stay!!! " Read full review on TripAdvisor 4/15/2012 Vote

3. 45 minutes later, I had to not so politely excuse myself and my wife from a high-pressure sales presentation by a sales rep and his manager.

"Be Clear Up-front " Read full review on TripAdvisor 4/5/2012 Vote

4. The manager was sympathetic to my concerns about the ants and agreed to a room change.

"Thin walls, ants, unsympathetic staff " Read full review on TripAdvisor 3/22/2012 Vote

5. The manager was nice but moved us because of an ant problem not because we were unhappy with the room.

"Thin walls, ants, unsympathetic staff " Read full review on TripAdvisor 3/22/2012 Vote

6. Except for the evening manager no one was pro active about dealing with this.

"So-so, with the added addition of bed bugs " Read full review on TripAdvisor 2/21/2012 Vote

7. We went over to the manager and after expressing what just occured, he told us that it was an acceptable practice of Wyndam to pressure and even insult guest who didn't want to do the time share tours or provide all the answers on the time share forms they ask and that he, nor the hotel couldn't do anything about it.

"Horrible Low Class Resort " Read full review on TripAdvisor 1/17/2012 Vote

8. Staff was fantastic, managers were lovely, and the selection of pools were fantastic.

"LOVELY STAY " Read full review on TripAdvisor 1/9/2012 Vote

9. If the sales rep cannot persuade you, the manager steps in, increases the pressure and tries to use fiances as a reason.

"Agree with Daisy712, awesome resort but be aware that this is owned by a timeshare company " Read full review on TripAdvisor 9/18/2011 Vote

10. The manager said there was nothing he could do about that and still offered no help.

"Almost ruined my entire vacation " Read full review on TripAdvisor 5/26/2011 Vote