Hilton New Orleans, New Orleans, Service

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Rank

48th

Out of 427

Hilton New Orleans	Average Price: $167 Check Rates

Hotel Class:

333 Street Charles Avenue

New Orleans, 70130 View map

4-Star Hotel Rank: 18 of 37
Average review rating: 3.95

OpinionWell Value Index: 4

Traveler reviews analyzed: MyTravelGuide (86) , TripAdvisor (206) , YahooTravel (24)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (9) bar (14) bath (10) bathroom (28) bed (45) breakfast (50) charge (12) check in (20) check out (7) closet (7) concierge (20) cost (10) deal (9) decor (6) dinner (13) downtown (8) fitness center (6) food (23) front desk (55) hotel (350) housekeeping (18) lobby (41) location (125) lunch (6) maid (5) manager (13) parking (29) pillow (5) pool (22) price (30) rate (24) recommend (31) restaurant (65) room (328) room service (15) service (71) sheets (6) shower (12) spa (5) staff (143) street (75) suite (21) towel (15) tub (6) valet (27) valet parking (9) value (13) view (17) walk (57) wireless (27)

Service

Appears in 71 comments.

74% wrote positive comments about service

The following words were used in comments with Service:
best (5) charged (5) coffee (7) customer (5) desk (5) excellent (7) food (7) friendly (5) good (5) great (8) hotel (11) location (6) new (4) nice (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. This Hilton is quite tired and the service is adequate at best.

"A tired Hilton " Read full review on TripAdvisor 5/9/2012 Vote

2. Service is wonderful.

"New Orleans-style hospitality with a great location " Read full review on TripAdvisor 4/15/2012 Vote

3. We stayed 3 nights in early Feb (per Mardi Gras) and AI really enjoyed the 'frenchy' decor, nice service and especially the location of the hotel.

"Very nice stay with perks " Read full review on TripAdvisor 3/8/2012 Vote

4. While I realize this may have been an isolated incident - it could have been handled in a much more professional manner so as to leave a good customer service result - instead of the more negative aftertaste that I have now.

"Great Hotel - but lock your things in your suitcase! " Read full review on TripAdvisor 3/3/2012 Vote

5. Staff: Everyone we met was so friendly and service-oriented.

"Super location and great place " Read full review on TripAdvisor 1/22/2012 Vote

6. This is a typical Hilton with clean rooms and adequate services.

"Nice value , Great location. " Read full review on TripAdvisor 1/15/2012 Vote

7. The customer service was great.

"Decent Hotel " Read full review on TripAdvisor 12/30/2011 Vote

8. My wife and I enjoyed the beautiful jacuzzi suite and the overall service as always was outstanding.

"I love staying here " Read full review on TripAdvisor 12/22/2011 Vote

9. I don't think you can do better when it comes to the combination of value, service and location in New Orleans.

"Another solid Hilton hotel " Read full review on TripAdvisor 11/14/2011 Vote

10. Clean, great service, nothing at all to complain about.

"Very nice hotel " Read full review on TripAdvisor 10/6/2011 Vote