Hilton New Orleans, New Orleans, Front Desk

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Rank

48th

Out of 427

Hilton New Orleans	Average Price: $167 Check Rates

Hotel Class:

333 Street Charles Avenue

New Orleans, 70130 View map

4-Star Hotel Rank: 18 of 37
Average review rating: 3.95

OpinionWell Value Index: 4

Traveler reviews analyzed: MyTravelGuide (86) , TripAdvisor (206) , YahooTravel (24)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Front desk

Appears in 55 comments.

84% wrote positive comments about front desk

The following words were used in comments with Front desk:
excellent (3) friendly (6) good (3) great (5) helpful (11) hotel (3) nice (4) night (5) recommend (3) welcoming (2) wondering (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff was excellent.

"Convenient and charming " Read full review on TripAdvisor 3/18/2012 Vote

2. Great location, nice rooms and great front desk staff.

"Great Hotel - but lock your things in your suitcase! " Read full review on TripAdvisor 3/3/2012 Vote

3. In the midst of Mardi Gras the front desk staff was friendly, helpful and competent.

"Fabulous service, dedicated staff and beautiful historical property " Read full review on TripAdvisor 2/29/2012 Vote

4. The focus at the front desk appearence looked less than professional.

"I would look else where first. " Read full review on TripAdvisor 2/27/2012 Vote

5. The front desk staff was great and very efficient.

"Super location and great place " Read full review on TripAdvisor 1/22/2012 Vote

6. Yes, location is very good, and Hilton people at front desk very nice.

"5 nights yield mixed review " Read full review on TripAdvisor 1/4/2012 Vote

7. My stay was wonderful, beginning with Jennie, the front desk clerk who checked me in.

"customer service was outstanding! " Read full review on TripAdvisor 12/11/2011 Vote

8. Charles for 3 nights after 2 miserable nights at the Marriott (Canal Street)--what a night and day experience starting with the welcoming and kind ladies at the front desk.

"all-around excellent stay " Read full review on TripAdvisor 11/14/2011 Vote

9. The front desk is friendly and helpful.

"Location, location, location... " Read full review on TripAdvisor 10/29/2011 Vote

10. The staff at the front desk were excellent no matter how complex the requirement, and I would highly recommend this Hilton to folks who are looking to soak in the French Quarter but want a good night of sleep, or folks who are spending their days at the Convention center.

"Exactly Where You Want to Be! " Read full review on TripAdvisor 10/13/2011 Vote