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Rank
31st
Out of 427

Marriott New Orleans

Average Price: $241  
 
Hotel Class:
555 Canal Street
New Orleans, 70130 View map  
4-Star Hotel Rank: 13 of 37
Average review rating: 3.82
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (11) , Expedia (71) , MyTravelGuide (868) , Travelocity (5) , TripAdvisor (750) , YahooTravel (18)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 33 comments. 
40% wrote positive comments about manager
The following words were used in comments with Manager:
complain (2)   desk (10)   free (4)   good (3)   great (3)   guest (5)   hotel (4)   housekeeping (3)   informative (4)   liked (3)   management (34)   overbook (3)   platinum (2)   renovation (2)   residence (2)   rude (3)   staff (6)   wine (2)    
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1. This was with the help of the front office manager since I am an 'Elite Member'.
"Can't believe the lack of planning and care " Read full review on TripAdvisor   4/18/2012 Vote      
2. (At the end of your 4 free hours, simply log off and relog in and you will get 4 more free hours) I only found out about this after I complained to a manager and she told me about the free water and the free internet.
"Hotel With Mjor Attitude Problem " Read full review on TripAdvisor   8/13/2010 Vote      
3. I asked the garage manager, Jeff Smith, why they did not plan for the volume.
"Can't believe the lack of planning and care " Read full review on TripAdvisor   4/18/2012 Vote      
4. Bell staff was great, everyone else - from the General Manager to the front desk staff to the restaurant staff didn't seem to care about my needs at all.
"Definitely a Convention Hotel " Read full review on TripAdvisor   2/11/2012 Vote      
5. I spoke to the AV staff, couldn't help me, spoke to a banquet captain who promised to assist me with the high price - never heard back from him - called the general manager - in three days never heard back from him and I identified myself as a guest.
"Definitely a Convention Hotel " Read full review on TripAdvisor   2/11/2012 Vote      
6. So I ask to speak to a manager then the manager tells me something totally different.
"Very Disappointed!!!!! " Read full review on TripAdvisor   11/20/2011 Vote      
7. Once we were settled the manager wanted to meet with me right away.
"First Trip to Nawlins!! " Read full review on TripAdvisor   10/26/2011 Vote      
8. The manager then called the bellperson to confirm the finding, the bellperson confirmed that it was a pretty large piece of a wine glass.
"First Trip to Nawlins!! " Read full review on TripAdvisor   10/26/2011 Vote      
9. The manager of housekeeping then sent up a cheese platter and a bottle of wine later that evening.
"First Trip to Nawlins!! " Read full review on TripAdvisor   10/26/2011 Vote      
10. Kevin Osborn, Resident Manager.
Read full review   9/12/2011 Vote      
   
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