Marriott New Orleans, New Orleans, Concierge

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Rank

31st

Out of 427

Marriott New Orleans	Average Price: $241 Check Rates

Hotel Class:

555 Canal Street

New Orleans, 70130 View map

4-Star Hotel Rank: 13 of 37
Average review rating: 3.82

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (11) , Expedia (71) , MyTravelGuide (868) , Travelocity (5) , TripAdvisor (750) , YahooTravel (18)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (35) bar (147) bath (24) bathroom (191) bed (163) breakfast (107) charge (50) check in (132) check out (28) concierge (80) cost (37) deal (38) decor (21) dinner (39) downtown (39) fee (18) food (116) front desk (100) gym (17) hotel (1348) housekeeping (38) lobby (303) location (542) lunch (19) maid (19) manager (33) money (27) parking (157) pillow (37) pool (123) price (128) rate (100) recommend (73) restaurant (178) room (1353) room service (40) service (232) shower (73) staff (350) street (334) suite (29) to park (23) towel (35) valet (58) valet parking (33) value (22) view (221) walk (194) water pressure (24) wireless (45)

Concierge

Appears in 80 comments.

81% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (9) good (8) great (6) helpful (19) hotel (9) lobby (6) lounge (23) nice (14) recommend (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The concierge staff was very friendly and helpful both in handling our luggage on checkin and checkout, and helping us get dinner reservations and a taxi to the airport.

"Beautiful hotel, great location " Read full review on TripAdvisor 4/25/2012 Vote

2. The concierge was helpful and the onsite restaurant was decent, albeit over priced, but that's expected.

"Clean, and good location " Read full review on TripAdvisor 4/23/2012 Vote

3. Since we got the room through a friend that frequents Marriotts due to business travel, we were given access to the concierge lounge which offered a free full hot breakfast daily and a light evening meal on certain nights.

"Overall great experience. " Read full review on TripAdvisor 4/23/2012 Vote

4. The front desk was very helpful; the concierge service depended on who was at the desk, but the bell people stepped in when needed to answer questions.

"Great location, small comfortable room " Read full review on TripAdvisor 4/13/2012 Vote

5. The concierge booked our Natchez cruise tickets for us, and it worked beautifully.

"Great hotel on the edge of the French Quarter " Read full review on TripAdvisor 3/21/2012 Vote

6. The concierge staff was friendly and knowledgeable.

"Great Location " Read full review on TripAdvisor 3/9/2012 Vote

7. I did find the staff extremely helpful, particularly the Concierge and the front desk.

"Location great but the hotel isn't. " Read full review on TripAdvisor 2/5/2012 Vote

8. Concierge level had good eats at breakfast and dinner times but was always crowded.

"A busy hotel " Read full review on TripAdvisor 1/20/2012 Vote

9. Front desk staff, bell captain and concierge were all excellent and added to stay.

"Great location, great service " Read full review on TripAdvisor 1/10/2012 Vote

10. On the other hand, the bell captain and staff and concierge desk staff were all outstanding and knowledgeable about the area when we asked for dinner recommendations etc. I'm giving an overall poor mark because of other places we.

"Disappointing " Read full review on TripAdvisor 12/23/2011 Vote