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Rank
22nd
Out of 427

Intercontinental New Orleans

Average Price: $254  
 
Hotel Class:
444 Street Charles Avenue
New Orleans, 70130 View map  
4-Star Hotel Rank: 9 of 37
Average review rating: 3.99
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (57) , MyTravelGuide (785) , TripAdvisor (519) , YahooTravel (14)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 23 comments. 
25% wrote positive comments about manager
The following words were used in comments with Manager:
apologetic (2)   apology (2)   helpful (2)   hotel (3)   management (24)   night (4)   problem (2)   rude (2)   service (3)   sleep (2)   staff (4)   valet (4)    
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1. Staff: very nice, the manager Aramad (.
"Trip Advisor let me down! " Read full review on TripAdvisor   2/21/2011 Vote      
2. If this manager would have called they would have found out that I was correct.
"Good Start...terrible finish to a mediocre hotel " Read full review on TripAdvisor   9/10/2010 Vote      
3. And, when we did report our stolen computer, the valet manager was very helpful with both us and the police, and seemed genuinely concerned (seemed like maybe we weren`t the first.
"Fine...if you got a good deal " Read full review on TripAdvisor   1/23/2008 Vote      
4. My husband did speak to the Food and Beverage manager and our problem was resolved.
"New Orleans Getaway " Read full review on TripAdvisor   1/14/2012 Vote      
5. I get there and I am told that they do not have a room for me--the Night Manager, Nygen--tells me that I can either stay in a smoking room or a room with a sofa bed and sleep on that or I can go to another hotel.
"I was surprised that it was so bad compared to other InterContiinentals " Read full review on TripAdvisor   8/20/2011 Vote      
6. However the valet manager did get a replacement vehicle from Enterprise rent a car the day after.
"Valet parking service destroyed rental car!! " Read full review on TripAdvisor   3/5/2011 Vote      
7. The hotel manager just pointed the blame to the valet company which is run by another company.
"Valet parking service destroyed rental car!! " Read full review on TripAdvisor   3/5/2011 Vote      
8. When the return call failed to materialize in 15 minutes, I called again and was told, 'The managers are really busy today and aren't calling me back.
"For an Intercontinental, a seriously BAD hotel! " Read full review on TripAdvisor   3/20/2010 Vote      
9. I noticed missing and crooked brass letters at Reception (what manager would let that go for long?), and as soon as I entered my room, found that the toilet seat didn't stay up, and I had the handle for the faucet fall off in my hand.
"Adequate, but a little run down " Read full review on TripAdvisor   10/24/2009 Vote      
10. The manager told me the box cheerio just costed $2-3, but it was $4+tax when he handed me the bill.
"never stay again " Read full review on TripAdvisor   10/23/2009 Vote      
   
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