3. The service was excellent from start to finish:- complimentary pickup from airport (guy called Art) you just need to call from the freephones beside baggage collection- check in desk clerk (Ashley) - was so friendly and polite and when she discovered I was meeting up with friends, made sure our rooms were close together- breakfast service (ours was included in price) was unobtrusive but thoroughI arrived a few hours before my friends and Ashley organised for Art and his complimentary bus to take me to a local restaurant for dinner (there is no restaurant onsite) - which I thought was so kind and helpful when she could have just told me to order a takeaway.