7. Four out of six days bed clothes never changed, beds made so sloppily you could see the lumps through the bedspread, dirty glasses left, coffee not refurbished, dirty towels on floor not picked up, bathroom floor not cleeaned-my wheelchair wheel marks on floor from shower, toilet paper not refurbished when needed, dusting was hit/miss-frosting from donuts on end table for four days, extended shower hose leaked very badly.