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Rank
108th
Out of 468

InterContinental West Miami

Average Price: $160  
 
Hotel Class:
2505 NorthWest 87th Avenue
Miami, 33172 View map  
4-Star Hotel Rank: 34 of 58
Average review rating: 3.98
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (43) , MyTravelGuide (384) , Travelocity (18) , TripAdvisor (96) , YahooTravel (6)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 15 comments. 
50% wrote positive comments about front desk
The following words were used in comments with Front desk:
bad (2)   bags (2)   change (2)   club (2)   desk (17)   downfall (2)   food (2)   helpful (2)   hotel (5)   night (4)    
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1. On arrival there was a small queue at the front desk but no real delay.
"Nice hotel - but not really 5 Star. " Read full review on TripAdvisor   4/1/2010 Vote      
2. The front desk was quick and efficient.
"Great Time " Read full review on YahooTravel   3/27/2009 Vote      
3. When we arrived the woman at the front desk was also very helpful in offering dining options.
"Awesome stay " Read full review on TripAdvisor   1/10/2008 Vote      
4. ) The front desk was nice about taking my own gratuity off the check upon check-out but said the restaurant was a separate entity and she could not change the prices or gratauities they added.
"Disappointing Stay - Some good and some bad " Read full review on TripAdvisor   5/6/2007 Vote      
5. One particular bellhop was way too aggressive - kept following my friend and I when we parked out front and kept asking whether we needed help with our bags, where the front desk was (we knew where it was) and followed us to the front desk, talking the whole time about getting our bags, etc even after we've told him no.
"Not customer-oriented/unfriendly staff " Read full review on TripAdvisor   3/6/2010 Vote      
6. Then, we finally make it to the hotel, and I tell the front desk staff that my flight the next morning is at 6:20, and how frequently did the shuttle run around 5am.
"Will never return " Read full review on TripAdvisor   12/1/2009 Vote      
7. It was evident they were setting up for an event, so we ordered room service which was painfully slow, to the point where we had to go to the front desk and ask where it was.
"Stressful, awful start to our vacation... " Read full review on TripAdvisor   4/1/2009 Vote      
8. Well, the party didn't!1:30 am and a pounding headache later, I sent my husband down to the front desk to see if we could move our room to a quieter location.
"Stressful, awful start to our vacation... " Read full review on TripAdvisor   4/1/2009 Vote      
9. Everything here was horrible,TV in the room broken, when asked the front desk, No service, had to call again and after an hour got the room changed, No house keeping service, when asked the front desk, no response for it.
"Not Impressed " Read full review on Expedia   1/7/2009 Vote      
10. being a priority club member inter/hotels come under or with the holiday inn chain so researching this hotel we booked with the priority club booking line we found that you can debate the price over the phone with the front desk and make savings as on our return from tampa we re booked and save 30 uk pounds a night .
"great hotel " Read full review on TripAdvisor   10/27/2008 Vote      
   
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