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Rank
6th
Out of 468

Hotel InterContinental Miami

Average Price: $317  
 
Hotel Class:
100 Chopin Plaza
Miami, 33131 View map  
4-Star Hotel Rank: 3 of 58
Average review rating: 3.79
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (13) , MyTravelGuide (85) , Travelocity (5) , TripAdvisor (568) , YahooTravel (36)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 51 comments. 
50% wrote positive comments about manager
The following words were used in comments with Manager:
great (2)   guest (3)   hotel (12)   informative (3)   management (52)   secure (2)   staff (5)   unavailable (2)   valet (3)   walking (2)    
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1. The duty manager was excellent, no fuss, no dramas, he was professional and quickly sorted out the issues.
"Great service " Read full review on TripAdvisor   12/11/2011 Vote      
2. Furthermore, I nearly missed my flight after a 20-30 minute disaster in the valet line, when for some unexplicable reason, the valet manager decided to block the entire road to let a few people unload entire carloads of bicycles, essentially holding up about 20 cars trying to leave.
"Nice hotel---but there on a bad day " Read full review on TripAdvisor   10/30/2011 Vote      
3. In connection with the second stay, the hotel Manager Carlos Garcia took personal care of our last minute reservation and took the time to follow-up by phone and email with me to make sure that everything was to our satisfaction.
"This is a hotel that makes you want to return. " Read full review on TripAdvisor   8/6/2011 Vote      
4. She was not the least bit apologetic and went behind a closed door for about 10 minutes consulting with a manager while I had to just wait.
"Horrible Reservation System and Terrible Customer Service " Read full review on TripAdvisor   6/29/2011 Vote      
5. From managers to bell hops, everyone always says hi and is always willing to help.
"Perfect for Business Travel " Read full review on TripAdvisor   5/18/2011 Vote      
6. I told her that was not acceptable, so she asked me if I would like to speak with a manager.
"They will give your room away!!!! " Read full review on TripAdvisor   4/14/2011 Vote      
7. There was a very good captain/dining room manager named Diego, who certainly was the type who would go through great lengths to please.
"Good value for money, convenient for business " Read full review on TripAdvisor   7/17/2009 Vote      
8. The manager checked us in and I complimented him on the beauty of the property.
"AWESOME PLACE TO STAY! " Read full review on YahooTravel   2/12/2008 Vote      
9. We were having lunch in the restaurant and a 'bald headed' Manager in a suit seemed to get agitated with the waiting staff who I thought were doing a great job.
"1970's Styling and more shades of brown than a chocolate brownie! " Read full review on TripAdvisor   4/30/2012 Vote      
10. manager in the lobby desk.
"An Excellent Hotel with superb service and best worker group " Read full review on TripAdvisor   4/27/2012 Vote      
   
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