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Rank
6th
Out of 468

Hotel InterContinental Miami

Average Price: $317  
 
Hotel Class:
100 Chopin Plaza
Miami, 33131 View map  
4-Star Hotel Rank: 3 of 58
Average review rating: 3.79
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (13) , MyTravelGuide (85) , Travelocity (5) , TripAdvisor (568) , YahooTravel (36)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 132 comments. 
82% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (13)   great (7)   guest (6)   helpful (16)   hotel (16)   liked (6)   lobby (6)   management (6)   nice (10)   professional (6)    
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1. The service received by the bellman, waitresses in the restaurant and front desk were superb.
"Service " Read full review on TripAdvisor   5/21/2012 Vote      
2. Loved the front desk people.
"High class hotel, you get what you expect and even more! " Read full review on TripAdvisor   5/18/2012 Vote      
3. Front desk staff ranged from cold to friendly to very helpful.
"Very nice hotel for the price but far from beaches " Read full review on TripAdvisor   5/16/2012 Vote      
4. First off, the concierge and front desk attendants were courteous and friendly and always had a smile on their face.
"What Else Can A Guest Ask For ;) " Read full review on TripAdvisor   5/15/2012 Vote      
5. They awalked us in to the front desk were we were greeted by a friendly female agent who quickyl explained how to get to our room and the amenities.
"A Cool Relief " Read full review on TripAdvisor   5/14/2012 Vote      
6. Everything was neat and clean and we received amazing customer service, Gabriella at the front desk was all smiles and pleased all our requests.
"great hotel! " Read full review on TripAdvisor   4/7/2012 Vote      
7. Front desk staff is also friendly and helpful but front desk area is rather small and awkwardly located which means lines almost always for the desk and folks have to walk through the waiting guests to get to the elevators.
"Great location - nice hotel but..... " Read full review on TripAdvisor   3/19/2012 Vote      
8. After explaining the situation to the front desk, they quickly took off both items, which was nice.
"Great view...plumbing needs attention " Read full review on TripAdvisor   2/19/2012 Vote      
9. Alejandro at the front desk was awesome, yes sir yes sir.
"Lovely Property, Great Service, Club Access!! " Read full review on TripAdvisor   1/27/2012 Vote      
10. Front desk friendly and check in quick and efficient.
"Wonderful pre cruise stay. Just beautiful " Read full review on TripAdvisor   1/22/2012 Vote      
   
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