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Rank
6th
Out of 468

Hotel InterContinental Miami

Average Price: $317  
 
Hotel Class:
100 Chopin Plaza
Miami, 33131 View map  
4-Star Hotel Rank: 3 of 58
Average review rating: 3.79
OpinionWell Value Index: 3
Traveler reviews analyzed: YahooTravel (36) , MyTravelGuide (85) , Travelocity (5) , Expedia (13) , TripAdvisor (568)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Concierge
Appears in 46 comments. 
90% wrote positive comments about concierge
The following words were used in comments with Concierge:
friendly (6)   great (4)   helpful (22)   informative (5)   knowledgable (3)   nice (3)   night (3)   welcoming (3)    
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1. The services from the staff was excellent and the concierge always point me in the right direction for all the great events in miami.
"Great Hotel " Read full review on TripAdvisor   5/17/2012 Vote      
2. First off, the concierge and front desk attendants were courteous and friendly and always had a smile on their face.
"What Else Can A Guest Ask For ;) " Read full review on TripAdvisor   5/15/2012 Vote      
3. The concierge service was really good to us, getting us a table at the VIP section in LIV (down at the Fountainbleu) without much prior notice.
"Great place for downtown MIA but a bit pricey " Read full review on TripAdvisor   5/14/2012 Vote      
4. The Hotel store is not welcoming, and you feel that you are bothering them, the concierge was helpful, but was unable to sell us tickets to local attractions, couldn't find them, but he did try.
"Good location " Read full review on TripAdvisor   5/10/2012 Vote      
5. There is a concierge - but only half of the time he's at his desk - to help you out.
"Dragging along with spouse on business trip " Read full review on TripAdvisor   5/5/2012 Vote      
6. Concierge is very knowledgeable and helpful, as are the bell and door men.
"Excellent location, service and facilities " Read full review on TripAdvisor   1/2/2012 Vote      
7. The staff were amazing, eager to help and definitely knowledgeable of the area and its amenities; right from the porter thru to the concierge who do all the extra curricular booking etc. The room was extremely clean, very spacious, and had a good view (back corner so some bldg and some waterview).
"Awesome hotel! " Read full review on TripAdvisor   11/18/2011 Vote      
8. The concierge team assisted with great tips and club passes for the birthday celebration as well as great deals on car rental.
"MUST STAY " Read full review on TripAdvisor   10/31/2011 Vote      
9. The concierge helped us with the restaurant reservation and the ameneties.
"Lourdes Villanueva - 28th wedding anniversary " Read full review on TripAdvisor   10/24/2011 Vote      
10. Rosello at the concierge desk was extremely polite and professional.
"amazing hotel " Read full review on TripAdvisor   10/21/2011 Vote      
   
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