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Rank

19th

Out of 238

Memphis Hilton	Average Price: $149 Check Rates

Hotel Class:

939 Ridge Lake Boulevard

Memphis, 38120 View map

3-Star Hotel Rank: 11 of 44
Average review rating: 3.64

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (39) , MyTravelGuide (459) , Travelocity (6) , TripAdvisor (206) , YahooTravel (34)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (9) bar (34) bathroom (40) bed (47) bill (16) breakfast (72) charge (18) check in (52) check out (13) complimentary (10) cost (12) deal (11) decor (6) dinner (25) downtown (29) exterior (5) fitness center (9) food (44) front desk (58) highway (7) hotel (377) housekeeping (16) lobby (90) location (42) lunch (5) manager (25) money (14) parking (33) pillow (11) pool (20) price (26) rate (21) recommend (21) refund (5) restaurant (59) room (445) room service (25) service (98) shower (31) shuttle (7) staff (132) street (15) suite (18) to park (4) towel (24) valet (9) value (9) view (39) walk (26) wireless (7)

Staff Traveler Insight - Staff Issues

Appears in 132 comments.

86% wrote positive comments about staff

The following words were used in comments with Staff:
clean (9) comfortable (6) courteous (5) desk (20) extremely (5) friendly (38) good (9) great (11) guest (7) helpful (30) hotel (32) lobby (5) management (5) need (7) nice (18) pleasant (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. All of the staff there is very helpful and friendly.

"Nice place friendly people " Read full review on TripAdvisor 5/6/2012 Vote

2. The staff was very friendly and check-in was a breeze.

"Nice spot for business travel " Read full review on TripAdvisor 4/21/2012 Vote

3. One staff member even asked me if I would like some water or something to drink when I was sitting in the lobby waiting for my husband to finish his meeting.

"Nice Stay " Read full review on TripAdvisor 4/18/2012 Vote

4. They had plenty of fresh fruit for breakfast and eggs , bacon and sausage-plus muffins, toast, cereal etc.Every staff member we encountered was very friendly and helpful, especially the ladies in the executive lounge.

"Nice Stay " Read full review on TripAdvisor 4/18/2012 Vote

5. The staff was very attentive.

"Very nice hotel. " Read full review on TripAdvisor 4/12/2012 Vote

6. The entry where the staff greets you is comfortable and welcoming.

"Nice place to stay " Read full review on TripAdvisor 4/6/2012 Vote

7. They could use an update to the Executive Lounge old/cold feeling, but the staff was warm and friendly.

"Nice Hotel - despite reviews " Read full review on TripAdvisor 4/1/2012 Vote

8. Staff was warm and friendly and welcoming.

"Nice Hotel - despite reviews " Read full review on TripAdvisor 4/1/2012 Vote

9. Staff was very friendly and appeared to be handling the situation well.

"Comfortable " Read full review on TripAdvisor 3/31/2012 Vote

10. The lobby staff was very friendly and helpful, as were the restaurant staff.

"Very Impressed " Read full review on TripAdvisor 3/22/2012 Vote