Memphis Hilton, Memphis, Manager

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Rank

19th

Out of 238

Memphis Hilton	Average Price: $149 Check Rates

Hotel Class:

939 Ridge Lake Boulevard

Memphis, 38120 View map

3-Star Hotel Rank: 11 of 44
Average review rating: 3.64

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (39) , MyTravelGuide (459) , Travelocity (6) , TripAdvisor (206) , YahooTravel (34)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (9) bar (34) bathroom (40) bed (47) bill (16) breakfast (72) charge (18) check in (52) check out (13) complimentary (10) cost (12) deal (11) decor (6) dinner (25) downtown (29) exterior (5) fitness center (9) food (44) front desk (58) highway (7) hotel (377) housekeeping (16) lobby (90) location (42) lunch (5) manager (25) money (14) parking (33) pillow (11) pool (20) price (26) rate (21) recommend (21) refund (5) restaurant (59) room (445) room service (25) service (98) shower (31) shuttle (7) staff (132) street (15) suite (18) to park (4) towel (24) valet (9) value (9) view (39) walk (26) wireless (7)

Manager

Appears in 25 comments.

50% wrote positive comments about manager

The following words were used in comments with Manager:
clean (3) customer (2) generous (3) hotel (6) lobby (2) management (26) need (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I asked for the manager and was told that she would send someone up to bring clean towels and empty the trash.

"Traveling with Pets Beware!!! " Read full review on TripAdvisor 5/9/2012 Vote

2. Mary, the catering manager, was also very professional and easy to work with to reschedule our event to their property when another hotel unexpectedly closed.

"Excellent sales and catering staff! " Read full review on TripAdvisor 7/23/2011 Vote

3. I asked for a manager and was told she was quote 'upstairs cleaning rooms'.

"Terrible hotel - don't expect to check in " Read full review on TripAdvisor 8/2/2010 Vote

4. They need to fire the manager, clean house on employees, and start over from scratch.

"Worst Hotel Staff in MY 59 Years " Read full review on TripAdvisor 2/14/2010 Vote

5. All the staff were very friendly, especially server Patrice and the restaurant manager Dee, who together one morning helped me tremendously with a short notice catering need.

"Really well done, comfortable and modern, great gym, great food, lively lobby bar, and good service " Read full review on TripAdvisor 2/10/2010 Vote

6. The night manager harassed me.

"Paper Thin Walls!! Poor Renovations! Harassing Mgt. Stay Somewhere Else " Read full review on TripAdvisor 3/8/2012 Vote

7. The staff and manager seemed unconcerned that we might leave.

"No one cares " Read full review on TripAdvisor 2/15/2012 Vote

8. I was so impressed with him that I even found the General Manager and the Hotel Manager to personally sing his praises.

"Eugene the Bellman was AWESOME! " Read full review on TripAdvisor 8/24/2011 Vote

9. After bickering back and forth I asked to speak to a manager.

"Will not be back " Read full review on TripAdvisor 7/2/2011 Vote

10. Special thanks to JaQuan, Chelle, Shavon, Sharon Brown, and Team Lead/General Manager Wm.

"The Customer Service was Over the Top " Read full review on TripAdvisor 5/10/2011 Vote