Memphis Hilton, Memphis, Front Desk

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Rank

19th

Out of 238

Memphis Hilton	Average Price: $149 Check Rates

Hotel Class:

939 Ridge Lake Boulevard

Memphis, 38120 View map

3-Star Hotel Rank: 11 of 44
Average review rating: 3.64

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (39) , MyTravelGuide (459) , Travelocity (6) , TripAdvisor (206) , YahooTravel (34)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (9) bar (34) bathroom (40) bed (47) bill (16) breakfast (72) charge (18) check in (52) check out (13) complimentary (10) cost (12) deal (11) decor (6) dinner (25) downtown (29) exterior (5) fitness center (9) food (44) front desk (58) highway (7) hotel (377) housekeeping (16) lobby (90) location (42) lunch (5) manager (25) money (14) parking (33) pillow (11) pool (20) price (26) rate (21) recommend (21) refund (5) restaurant (59) room (445) room service (25) service (98) shower (31) shuttle (7) staff (132) street (15) suite (18) to park (4) towel (24) valet (9) value (9) view (39) walk (26) wireless (7)

Front desk

Appears in 58 comments.

56% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (4) good (5) guest (3) helpful (6) hotel (7) management (2) need (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I want to also note that the ladies at the front desk were really polite and friendly at check-in and again when I checked out the next day.

"Cleanliness is a bit of an issue " Read full review on TripAdvisor 4/29/2012 Vote

2. Front desk personnel were there all the time and very helpful.

"This hotel had everything I needed " Read full review on TripAdvisor 3/17/2012 Vote

3. The Saturday morning front desk staff were very nice and understanding.

"Terrible Hotel! Needs renovating, not non-smoking, staff doesn't care, etc. " Read full review on TripAdvisor 2/21/2012 Vote

4. The only good thing is that the server Sandra was extremely helpful and called the front desk and cleared up the whole thing.

"Will not be back " Read full review on TripAdvisor 7/2/2011 Vote

5. The front desk staff was knowledgeable and helpful.

"ok place to stay " Read full review on TripAdvisor 2/18/2011 Vote

6. I called the front desk and was told they would correct it.

"Valentines/Anniversary Almost Ruined " Read full review on TripAdvisor 2/16/2010 Vote

7. the front desk tried their best to provide the directions but its hard to find, gps is a must.

"nice hotel, far from downtown attractions " Read full review on Travelocity 9/1/2009 Vote

8. Front desk staff is very friendly and did a good job reviewing the features of the hotel.

"A little worn around the edges. " Read full review on TripAdvisor 7/1/2009 Vote

9. Friendly front desk serviceShortcomings1.

"Great looking but details overlooked " Read full review on TripAdvisor 6/11/2009 Vote

10. The front desk staff was very friendly and extrememly helpful, as they went above and beyond to accomodate my needs.

"Fantastic Service & Beautiful Hotel " Read full review on TripAdvisor 3/31/2008 Vote