Holiday Inn Los Angeles, Los Angeles, Service

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Rank

55th

Out of 700

Holiday Inn Los Angeles	Average Price: $136 Check Rates

Hotel Class:

9901 La Cienega Boulevard

Los Angeles, 90045 View map

2-Star Hotel Rank: 7 of 83
Average review rating: 3.02

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (2) , MyTravelGuide (105) , Travelocity (3) , TripAdvisor (244) , YahooTravel (10)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (11) bar (21) bath (11) bathroom (33) beach (8) bed (56) bill (9) breakfast (40) charge (17) check in (60) check out (11) check-out (9) concierge (22) cost (11) deal (12) dinner (10) discount (7) downtown (7) fee (10) food (40) front desk (39) hotel (419) housekeeping (15) lobby (26) location (41) lunch (7) manager (18) money (10) neighborhood (8) parking (68) pillow (10) pool (20) price (35) rate (40) recommend (25) restaurant (49) room (308) room service (9) service (74) shower (27) shuttle (107) staff (99) street (17) to park (10) towel (19) tub (12) value (13) view (12) walk (21) wireless (20)

Service

Appears in 74 comments.

76% wrote positive comments about service

The following words were used in comments with Service:
clean (5) customer (6) desk (5) efficient (5) excellent (6) fast (5) floor (5) food (7) free (7) good (17) great (7) holiday (4) hotel (16) nice (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Although the restaurant by the lobby was relatively expensive, the service was great and the food was delicious.

"Decent " Read full review on TripAdvisor 5/21/2012 Vote

2. The room we got was very clean, the free shuttle service was convenient and timely.

"Served its purpose " Read full review on TripAdvisor 5/4/2012 Vote

3. Would rather spend more and get better service.

"Good location by LAX " Read full review on TripAdvisor 4/18/2012 Vote

4. The service was good and it was fine for one night.

"Good for a one night stay close to LAX " Read full review on TripAdvisor 3/15/2012 Vote

5. There was a nice, easy trolley service to Manhattan Beach though.

"Decent hotel close to the airport but far from town " Read full review on TripAdvisor 2/20/2012 Vote

6. So if it's location to the airport & good old personal service .

"Joe you make this Hotel !!!!! " Read full review on TripAdvisor 2/20/2012 Vote

7. Fast service for bathroom and electricity problem encountered.

"Value for money " Read full review on TripAdvisor 2/18/2012 Vote

8. Huge plus is the shuttle service which runs to LAX every 15-20 minutes, which was my main reason for staying at this property due to my very early flight.

"An uneasy but OK stay... " Read full review on TripAdvisor 2/1/2012 Vote

9. Great location, nice rooms, clean, awesome free shuttle service to and from LAX.

"Awesome customer service " Read full review on TripAdvisor 1/26/2012 Vote

10. Great Service.

"Highly recommended " Read full review on TripAdvisor 1/16/2012 Vote