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OpinionWell
Rank
55th
Out of 700

Holiday Inn Los Angeles

Average Price: $136  
 
Hotel Class:
9901 La Cienega Boulevard
Los Angeles, 90045 View map  
2-Star Hotel Rank: 7 of 83
Average review rating: 3.02
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (2) , MyTravelGuide (105) , Travelocity (3) , TripAdvisor (244) , YahooTravel (10)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 18 comments. 
33% wrote positive comments about manager
The following words were used in comments with Manager:
 
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1. I tried to reason with the manager and explain my situation but he was clearly in no mood to talk to guests.
"Worst Hotel and Staff In America. " Read full review on TripAdvisor   1/30/2011 Vote      
2. I called the manager and we were moved to a very noisy room right behind the elevators, and given vouchers for $7 each for breakfast (room service not allowed).
"Really, really bad. " Read full review on TripAdvisor   8/18/2011 Vote      
3. I just got an apology from the manager stating that the room should not have been in that condition when I checked in.
"Absolutely Disgusting! " Read full review on TripAdvisor   8/4/2011 Vote      
4. I informed the manager of this as well.
"Absolutely Disgusting! " Read full review on TripAdvisor   8/4/2011 Vote      
5. While I was on the phone with the manager, someone finally showed up.
"Absolutely Disgusting! " Read full review on TripAdvisor   8/4/2011 Vote      
6. The manager will probably respond to this with 'Blah Blah If you would have let us know Blah Blah Blah'.
"Stay away!!!!!!! " Read full review on TripAdvisor   2/10/2011 Vote      
7. At the desk I spoke to the manager on duty, Rodolfo Guitierez, about the parking.
"Worst Hotel and Staff In America. " Read full review on TripAdvisor   1/30/2011 Vote      
8. I then received a call to my room from the same manager as before, Rodolfo, who yelled at me that if I wanted extra beds, I should just pay for them or just share a bed.
"Worst Hotel and Staff In America. " Read full review on TripAdvisor   1/30/2011 Vote      
9. I immediately thought that there was a mistake, so I went to the front desk again, to speak to the same manager, again.
"Worst Hotel and Staff In America. " Read full review on TripAdvisor   1/30/2011 Vote      
10. Is this the type of point-of-contact customer service that Holiday Inn is training their employees, especially managers.
"Worst Hotel and Staff In America. " Read full review on TripAdvisor   1/30/2011 Vote      
   
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