Custom Hotel Los Angeles, Los Angeles, Front Desk

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Rank

29th

Out of 700

Custom Hotel Los Angeles	Average Price: $114 Check Rates

Hotel Class:

8639 Lincoln Boulevard

Los Angeles, 90045 View map

3-Star Hotel Rank: 12 of 84
Average review rating: 3.49

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (29) , MyTravelGuide (33) , Travelocity (4) , TripAdvisor (373)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (32) bar (141) bath (13) bathroom (88) beach (42) bed (139) bill (16) breakfast (107) charge (44) check in (56) check out (19) closet (25) complimentary (15) cost (33) deal (28) decor (50) dinner (13) fee (22) food (71) front desk (100) gym (15) hotel (957) lobby (116) location (108) manager (18) money (19) neighborhood (16) parking (138) pillow (19) pool (182) price (78) rate (47) recommend (48) restaurant (124) room (697) room service (15) service (134) shower (46) shuttle (103) staff (210) street (43) suite (24) to park (19) towel (17) valet (90) valet parking (60) value (29) view (44) walk (40) wireless (45)

Front desk

Appears in 100 comments.

77% wrote positive comments about front desk

The following words were used in comments with Front desk:
amazed (5) bar (5) desk (103) extremely (4) friendly (14) good (4) great (8) helpful (12) hotel (17) informative (4) lobby (5) need (5) nice (6) night (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I wish the front desk receptionist was a little more pleasant and smiled more.

"Definitely not your ordinary boutique hotel " Read full review on TripAdvisor 5/2/2012 Vote

2. Has always had great front desk staff and friendly drivers.

"Great hotel, great location.... " Read full review on TripAdvisor 3/22/2012 Vote

3. Friendly front desk gets you in fast, pool is amazing.

"Cool and affordable hotel when in LA " Read full review on TripAdvisor 1/12/2012 Vote

4. The hotel also offers free wifi, however I was never able to access it, the front desk offered their assistance and when nothing helped they offered to contact the I.

"You will either love it or hate it " Read full review on TripAdvisor 12/23/2011 Vote

5. The front desk staff were always extremely friendly and courteous.

"True custom at the Custom " Read full review on TripAdvisor 12/8/2011 Vote

6. Stayed here two nights on honeymoon,absolutely fantastic stay,room was clean and comfortable,well stocked with toiletries & coffee making facilities,front desk & concierges all excellent-very friendly and helpful.

"Great stay! " Read full review on TripAdvisor 11/19/2011 Vote

7. friendly staff - valid parking was very friendly and the front desk was also very friendly and professional.

"Pretty good stay " Read full review on TripAdvisor 8/9/2011 Vote

8. The lobby is nice and the front desk service is good, but thats where it ends.

"Dont believe the web-site, not what it appears " Read full review on TripAdvisor 8/3/2011 Vote

9. The staff is super agreeable, the valet guys always cheerful, the front desk folks -- Xandra and Chelsea very accommodating and kind.

"Great stay! " Read full review on TripAdvisor 5/8/2011 Vote

10. I needed to make a couple copies of some business documents, and Aritza, the girl at the front desk, was happy to help me out.

"Excellent customer service " Read full review on TripAdvisor 4/8/2011 Vote