Hotel Angeleno, Los Angeles, Manager

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Rank

30th

Out of 700

Hotel Angeleno	Average Price: $228 Check Rates

Hotel Class:

170 North Church Lane

Los Angeles, 90049 View map

4-Star Hotel Rank: 13 of 45
Average review rating: 3.98

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (34) , Travelocity (13) , TripAdvisor (401)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Manager

Appears in 29 comments.

57% wrote positive comments about manager

The following words were used in comments with Manager:
barely (2) change (4) desk (2) dinner (2) great (2) helpful (3) hotel (4) informative (2) management (31) night (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The Housekeeping Manager was very helpful and arranged for them to be mailed to us.

"Nice Hotel. Friendly helpful staff " Read full review on TripAdvisor 4/13/2012 Vote

2. Terrifying and then intimidating your guests isn't the most effective means by which to gain repeat business or referrals; nor is withholding important information about hotel 'policies' when making reservations, which we suspect may have been newly implemented by the night manager as we drove up.

"A bad, very frightening experience " Read full review on TripAdvisor 4/8/2012 Vote

3. If the manager is reading this, I hope that he or she decided to empower his staff to offer to spend a dollar to provide good service to a guest.

"Average Experience " Read full review on TripAdvisor 8/31/2011 Vote

4. The managers are all great.

"Incredible hotel, incredible staff, give it a try! " Read full review on TripAdvisor 11/12/2009 Vote

5. David (the room manager) was very nice.

"Not a happy guest " Read full review on TripAdvisor 3/5/2009 Vote

6. I had a personal note from the general manager welcoming me back, and received a phone call from the front desk shortly after my arrival, asking if everything in the room was to my liking.

"My favorite place to stay in L.A " Read full review on TripAdvisor 7/9/2007 Vote

7. The service has been excellent from the valet to the service manager Chris.

"Close to Getty Centre and great service " Read full review on TripAdvisor 3/25/2012 Vote

8. why was there no manager available to answer these questions.

"Treats guests horribly; overbooks as a practice, it seems " Read full review on TripAdvisor 3/20/2012 Vote

9. We met the manager and hotel chef Mathew Woolfe.

"Much better than expected " Read full review on TripAdvisor 3/18/2012 Vote

10. At dinner in the restaurant the manager stopped to chat and, on hearing that we were going to the Getty the next day, he went off and arranged shuttle transport both ways for us.

"Perfect for the Getty Centre " Read full review on TripAdvisor 2/20/2012 Vote