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Rank
2nd
Out of 700

Omni Los Angeles

Average Price: $211  
 
Hotel Class:
251 South Olive Street
Los Angeles, 90012 View map  
4-Star Hotel Rank: 1 of 45
Average review rating: 4.32
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (38) , MyTravelGuide (662) , Travelocity (5) , TripAdvisor (665) , YahooTravel (20)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 27 comments. 
50% wrote positive comments about manager
The following words were used in comments with Manager:
better (2)   breakfast (2)   change (2)   desk (9)   drink (6)   hard (2)   hotel (5)   management (31)   nice (3)   night (4)   problem (3)   ridiculous (2)    
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1. UPDATE: a very nice and apologetic assistant manager named Gloria escorted me to a room on the top floor.
"Poor experience - Noise problems though management eventually responded " Read full review on TripAdvisor   3/10/2010 Vote      
2. Another problem was that the hotel had problems with the fire alarm that kept us up half the night, however, the manager took care of us on check out.
"Nice Hotel in Downtown " Read full review on TripAdvisor   8/13/2009 Vote      
3. Just hope they have their parking better worked out or a manager who is responsive.
"Nice hotel but a bad experience with valet parking. " Read full review on TripAdvisor   9/7/2007 Vote      
4. The manager came back with our drinks, and apologized again for how long it took, and said that our drinks were on the house - a nice gesture, but it still is completely ridiculous that it took that long to get waited on and get our drinks.
"Wasn`t as Impressed as I Wanted to Be... " Read full review on TripAdvisor   8/7/2007 Vote      
5. The manager came back with our drinks, and apologized again for how long it took, and said that our drinks were on the house - a nice gesture, but it still is completely ridiculous that it took that long to get waited on and get our drinks.
"Wasn't as Impressed as I Wanted to Be... " Read full review on TripAdvisor   8/7/2007 Vote      
6. My company has a corporate rate with the Omni, the Sales Manager, Hyacinth, introduced me to their loyalty program - Select Guest.
"Best Hotel in Downtown LA " Read full review on TripAdvisor   2/4/2012 Vote      
7. What the management needs to do is to change the entire lethargic and completely ignorant staff; The manager, I think his name was Robi or Robert or Robie was enormously unpleasant and perfectly oblivious about my concerns in regards to AC.
"SUPER RUDE!!!! " Read full review on TripAdvisor   2/3/2012 Vote      
8. Two minutes later the front desk manager calls to apologize and asks if they could bring breakfast to my room.
"You Don't Really Matter Here.... " Read full review on TripAdvisor   2/11/2011 Vote      
9. The next day I spoke to the manager and simply asked, why would someone who hasn't checked in yet take precedence over someone who was already in the hotel at that exact moment.
"You Don't Really Matter Here.... " Read full review on TripAdvisor   2/11/2011 Vote      
10. Two minutes later the front desk manager calls to apologize and asks if they could bring breakfast to my room.
"You Don't Really Matter Here.... " Read full review on TripAdvisor   2/11/2011 Vote      
   
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