Reach Resort Key West, Key West, Manager

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Rank

9th

Out of 168

Reach Resort Key West	Average Daily Rate: NA Check Rates

Hotel Class:

1435 Simonton Street

Key West, 33040 View map

3-Star Hotel Rank: 6 of 49
Average review rating: 3.6

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (92) , MyTravelGuide (182) , TripAdvisor (292) , YahooTravel (27)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (18) balcony (51) bar (65) bathroom (34) beach (239) bed (30) bill (18) breakfast (40) charge (23) check in (34) closet (9) concierge (16) cost (11) deal (9) deck (7) decor (19) dinner (26) discount (9) fee (57) fitness center (8) food (59) front desk (67) hot tub (9) hotel (331) housekeeping (18) lobby (24) location (105) lunch (16) manager (18) money (20) ocean (86) parking (38) patio (8) pillow (9) pool (279) price (34) rate (15) recommend (36) restaurant (105) room (424) room service (10) service (104) shower (34) staff (165) street (66) suite (43) towel (50) valet (12) view (118) walk (78)

Manager

Appears in 18 comments.

The following words were used in comments with Manager:
complain (2) couple (2) furious (2) helpful (3) hotel (6) management (18) nice (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. the manager was great.

"Best Location on Key West " Read full review on TripAdvisor 4/25/2009 Vote

2. Most importantly, the manager of the Strip House, Luke Vossen, provided the professionalism, attention to detail and hard work that helped make the wedding a hit: the event went smoothly and the food was phenomenal.

"Perfect Wedding! " Read full review on TripAdvisor 10/12/2008 Vote

3. Ricardo, the pool manager, was a HUGE help.

"LOVED the Reach! " Read full review on TripAdvisor 7/3/2008 Vote

4. When we told the front end manager they took off two days of that "resort fee" The pool was a nice small size.

"enjoyed our stay.Would stay there again! " Read full review on Expedia 7/21/2010 Vote

5. Female Manager called security and said I was harrasing her because I was calling for a room change that have a ocean view.

"Misleading and Deceitful " Read full review on TripAdvisor 4/6/2009 Vote

6. This resort was nice - the staff were friendly and helpful - Ricardo, the pool manager, was incredible.

"Quiet side of the key " Read full review on TripAdvisor 4/2/2009 Vote

7. Considering all those wonderful things BEST of all were Ricardo, DJ and Mike (let's not forget their manager Billy).

"Excellent accomodations, service and location " Read full review on TripAdvisor 4/1/2009 Vote

8. Our ocean view was not quite what we wanted and the manager gave us another room and upgraded.

"We're planning our return trip " Read full review on TripAdvisor 4/1/2009 Vote

9. After a couple conversations with the front desk to rectify the situation we were (finally) upgraded by E J, the manager on duty, to a wonderful suite.

"Had to "Reach" for it " Read full review on TripAdvisor 1/4/2009 Vote

10. Before we could mention the issue, not only did the Hotel Manager Cindi approach us and wanted to know the details but also the bell captain caught on to the problem and the issue was resolved immediately and thoroughly.

"Exceptional Servicce " Read full review on TripAdvisor 12/24/2008 Vote