Sunset Key, Key West, Service

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OpinionWell
Rank

19th

Out of 168

Sunset Key	Average Daily Rate: NA Check Rates

Hotel Class:

245 Front Street

Key West, 33040 View map

4-Star Hotel Rank: 6 of 16
Average review rating: 4.09

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (60) , MyTravelGuide (18) , TripAdvisor (86) , YahooTravel (53)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

balcony (12) bar (32) bath (5) bathroom (31) bathtub (4) beach (57) bed (8) breakfast (30) charge (8) check in (12) check out (7) checkout (6) concierge (18) cost (4) deal (4) deck (8) decor (3) dinner (13) fee (4) food (38) front desk (15) hot tub (4) hotel (146) housekeeping (4) landscape (6) location (68) lunch (13) manager (4) money (8) ocean (39) parking (6) patio (5) pool (70) price (21) rate (6) recommend (20) restaurant (51) room (154) room service (8) service (78) shower (9) shuttle (11) spa (2) staff (50) street (24) suite (14) towel (10) view (70) walk (19) waterfront (2)

Service

Appears in 78 comments.

75% wrote positive comments about service

The following words were used in comments with Service:
amazed (4) beach (4) clean (3) concierge (4) customer (5) excellent (9) food (8) good (6) great (18) hotel (10) location (4) nice (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service was amazing.

"Impresive! " Read full review on Expedia 8/26/2009 Vote

2. The Westin service and room comforts were excellent, however the pool would have been much nicer if there was a separate pool for the kids.

"Great except the pool " Read full review on Expedia 7/14/2009 Vote

3. Great view, great service, couldn't ask for anything more.

"Outstanding " Read full review on Expedia 6/9/2009 Vote

4. The pool could be deeper, however the pool service was good.

"Hotel was clean and the staff was excellent " Read full review on Expedia 4/22/2009 Vote

5. The service was great and the location was perfect.

"Pet friendly hotel in a great location! " Read full review on Expedia 4/22/2009 Vote

6. The hotel was clean the service was excellent.

"Hotel was clean and the staff was excellent " Read full review on Expedia 4/22/2009 Vote

7. Service was great and the location was ideal - close to Duval Street and all of the action.

"Wonderful hotel in a beautiful location " Read full review on TripAdvisor 4/18/2009 Vote

8. Amazing breakfast, great service and cheap.

"I am now spoiled! " Read full review on TripAdvisor 3/19/2009 Vote

9. If you can accept less than four star service, this hotel is memorable and enjoyable for it's beautiful location and well maintained, pretty cottages and grounds.

"Beautiful location, just okay service... " Read full review on TripAdvisor 3/15/2009 Vote

10. We had excellent service from the poolside staff.

"I loved this place! " Read full review on TripAdvisor 3/12/2009 Vote