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Rank
19th
Out of 168

Sunset Key

Average Daily Rate: NA  
 
Hotel Class:
245 Front Street
Key West, 33040 View map  
4-Star Hotel Rank: 6 of 16
Average review rating: 4.09
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (60) , MyTravelGuide (18) , TripAdvisor (86) , YahooTravel (53)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 15 comments. 
The following words were used in comments with Front desk:
 
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1. Nice front desk staff.
"I wanted to stay longer! " Read full review on TripAdvisor   4/19/2009 Vote      
2. best conch on the island!the front desk staff was friendly and professional.
"Good hotel, but flawed " Read full review on TripAdvisor   1/5/2009 Vote      
3. Additionally, they have a wonderful front desk staff and the conceirge, Jane, is terrific.
"Nowhere near a 5 or 4 star "resort" " Read full review on TripAdvisor   12/1/2008 Vote      
4. The front desk was helpful with the one problem we did encounter, fixed it and even sent champagne and strawberries to our room for the inconvenience.
"Key West Getaway " Read full review on YahooTravel   6/5/2007 Vote      
5. The room we stayed in had a beautiful view of the marina thanks to Sasha at the front desk.
"Not worth the cost " Read full review on TripAdvisor   3/26/2009 Vote      
6. Once it was brought to the attention of the front desk we were immediately moved/upgraded room - all ok.
"Very Nice Key West Hotel Option " Read full review on Expedia   2/3/2009 Vote      
7. When we checked in we asked if breakfast were included and we were told it was only with the Westin Sunset Cottages on the island across from us with American Express in which we retorted they were booked and the front desk clerk simply shrugged her shoulders.
"Poorly managed property " Read full review on TripAdvisor   1/3/2009 Vote      
8. We have to thank Karen at the front desk for picking that room for us.
"Westin was AMAZING! " Read full review on TripAdvisor   10/21/2008 Vote      
9. Let me note we were never told of this policy at check in and no one at the front desk (they all said they were managers) could show us where we were noticed of this or where it is posted.
"Bring your passport " Read full review on TripAdvisor   9/21/2007 Vote      
10. I called the front desk, someone was there in less than 2 minutes and replaced the entire unit.
"Relaxing babymoon on Sunset Key " Read full review on TripAdvisor   5/26/2007 Vote      
   
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