Crowne Plaza Hotel Jacksonville Riverfront, Jacksonville, Service

OpinionWell's Blog

Home » United States » Florida » Jacksonville Destinations » Jacksonville Hotels » Crowne Plaza Hotel Jacksonville Riverfront

Back to search results

OpinionWell
Rank

8th

Out of 213

Crowne Plaza Hotel Jacksonville Riverfront	Average Price: $186 Check Rates

Hotel Class:

1201 Riverplace Boulevard

Jacksonville, 32207 View map

3-Star Hotel Rank: 6 of 42
Average review rating: 3.81

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (16) , MyTravelGuide (137) , Travelocity (5) , TripAdvisor (174) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (8) balcony (71) bar (22) bathroom (53) bathtub (5) beach (11) bed (46) bill (8) breakfast (45) charge (11) check in (38) check out (9) deal (8) deck (5) dinner (17) downtown (28) fee (5) food (34) front desk (43) hotel (329) housekeeping (13) lobby (23) location (66) manager (18) money (7) parking (64) pillow (11) pool (32) price (31) rate (20) recommend (19) restaurant (64) room (294) room service (14) service (50) sheets (7) shower (18) shuttle (5) staff (116) street (9) suite (16) to park (6) towel (10) tub (5) valet (9) valet parking (7) value (5) view (119) walk (39) wireless (7)

Service

Appears in 50 comments.

80% wrote positive comments about service

The following words were used in comments with Service:
best (5) better (3) breakfast (5) customer (4) desk (3) excellent (4) good (5) great (18) hotel (19) location (3) mother (3) night (2) poor (3) rating (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Was at this hotel for a few weeks for business, AMAZING customer service at the hotel not only with the front desk staff, but also the bar and restaurant staff were so nice and accommodating to our large group.

"Awesome view & Amazing customer service! " Read full review on TripAdvisor 3/18/2012 Vote

2. Great location, great service, beautiful view.

"Great overnight getaway, especially with Ruth's Chris right there in the same building. " Read full review on TripAdvisor 12/22/2011 Vote

3. Positives: The bell hop and valet service workers were very nice and friendly.

"Stay in St. Augustine!!! Jacksonville is not much to see. " Read full review on TripAdvisor 11/27/2011 Vote

4. There are renovated Holiday Inn's that are 10 times better than this hotel, and give better service.

"Average hotel - expected much more " Read full review on TripAdvisor 10/9/2011 Vote

5. The detail to service was outstanding.

"The Crowne Plaza in Jacksonville is No. 1 " Read full review on TripAdvisor 7/28/2011 Vote

6. Service was great and we didn't experience any room problems.

"Not bad for a riverfront stay, just know what to expect " Read full review on TripAdvisor 6/25/2011 Vote

7. Great service, great location and great price.

"Really Nice Hotel " Read full review on TripAdvisor 6/17/2011 Vote

8. Great service great room with big flat screen.

"Will stay here again! " Read full review on TripAdvisor 4/3/2011 Vote

9. Now that's great service.

"Outstanding attentive staff. We love the Crowne Plaza Jacksonville Riverfront! " Read full review on TripAdvisor 3/28/2011 Vote

10. Souless bar and restaurant - OK for breakfast (decent breakfast with prompt service) but avoid for dinner.

"Dated Hotel and noisy but good location " Read full review on TripAdvisor 3/17/2011 Vote