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Rank
8th
Out of 213

Crowne Plaza Hotel Jacksonville Riverfront

Average Price: $186  
 
Hotel Class:
1201 Riverplace Boulevard
Jacksonville, 32207 View map  
3-Star Hotel Rank: 6 of 42
Average review rating: 3.81
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (16) , MyTravelGuide (137) , Travelocity (5) , TripAdvisor (174) , YahooTravel (7)
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Manager
Appears in 18 comments. 
66% wrote positive comments about manager
The following words were used in comments with Manager:
generous (2)   hotel (5)   management (19)   night (5)   park (2)   rude (2)   staff (3)    
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1. All of the employees/manager that we dealt with were extremely good at their jobs.
"Go Stay Sleep! Great Experience!!! " Read full review on TripAdvisor   7/21/2011 Vote      
2. Johns River and when we read the reviews of how disappointed some folks were with the rooms and furnishings badly in need of renovations, we contacted the hotel manager and he was so accommodating he actually upgraded our room.
"Don't believe what you always read on Trip Advisor " Read full review on TripAdvisor   9/28/2010 Vote      
3. I had housekeeping issues with my room, told the front desk manager Sarah and she handled it right away.
"They make everything better! " Read full review on TripAdvisor   8/31/2011 Vote      
4. during special events AND charges $10.00 per day for parking to boot!(Manager told me in an email that probably shouldn't have been done, given the room rate, but I didn't see a refund on my credit card statement.
"Great desk staff, awesome beds, but it all goes downhill from there........ " Read full review on TripAdvisor   1/27/2011 Vote      
5. Talk about being considerate!_Wait, it gets better_The manager of the hotel was aware the purpose of our trip was to bring my son to the beach for his birthday so they sent up warm fresh baked chocolate chip cookies, a bunch of chocolate bars and a whole bucket of milk (and chocolate milk too).
"The best, simply the best " Read full review on TripAdvisor   6/8/2010 Vote      
6. The room and restaurant were perfect (the best steak I have ever had) and Sarah (the hotel manager) is one of a kind.
"The best Hotel with outstanding service! " Read full review on Expedia   7/16/2009 Vote      
7. The General Manager is even greeting/Thnaking people in the lobby some mornings.
"Fantastic Hotel Great People " Read full review on TripAdvisor   6/15/2009 Vote      
8. The staff at this Hotel is Fantastic, and the management from the General Manager to the sales staff is visable all the time.
"Fantastic Hotel Great People " Read full review on TripAdvisor   6/15/2009 Vote      
9. I am a corporate training manager with Lockheed Martin and me and my staff (65 trainers) live in hotels around the country, on a weekly basis.
"Extremely Disappointed " Read full review on TripAdvisor   6/16/2008 Vote      
10. I asked her If it was not in the system, how did I have a printed confirmation from their website and the night manager pointed out the system reservation to the night clerk.
"Extremely Disappointed " Read full review on TripAdvisor   6/16/2008 Vote      
   
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