Crowne Plaza Hotel Reliant Park Near Medical Ctr, Houston, Service

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Rank

56th

Out of 718

Crowne Plaza Hotel Reliant Park Near Medical Ctr	Average Price: $144 Check Rates

Hotel Class:

8686 Kirby Drive

Houston, 77054 View map

3-Star Hotel Rank: 26 of 121
Average review rating: 2.09

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (12) , MyTravelGuide (7) , TripAdvisor (104) , YahooTravel (20)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (4) balcony (10) bar (18) bathroom (28) bathtub (3) bed (16) bill (4) breakfast (19) charge (6) check in (21) check out (7) complimentary (10) decor (3) dinner (6) discount (4) downtown (3) fee (10) food (19) front desk (41) hot tub (6) hotel (214) housekeeping (9) lobby (22) location (23) lunch (3) manager (11) money (8) parking (37) pillow (10) pool (22) price (14) rate (15) recommend (9) refund (5) restaurant (25) room (251) room service (9) service (30) sheets (5) shower (24) shuttle (15) staff (60) street (6) suite (9) to park (5) towel (10) tub (7) view (4) walk (12) wireless (10)

Service

Appears in 30 comments.

50% wrote positive comments about service

The following words were used in comments with Service:
awful (2) bad (2) complimentary (2) customer (4) food (3) good (2) great (2) horrible (2) hotel (9) nice (2) poor (2) rating (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Everything was great: The service was excellent, everybody really pleasant and helpful, the room generous and very nice.

"Excellent Service " Read full review on TripAdvisor 5/9/2012 Vote

2. We were very impressed with the room and pleased with the service we received.

"Right across the street from Reliant Stadium " Read full review on TripAdvisor 12/17/2011 Vote

3. Food was decent, but the service people need more training and supervision.

"Where is the manager? What about IHC standards??? " Read full review on TripAdvisor 10/31/2011 Vote

4. Some bad and some good, but nothing can make up for the poor service.

"The Crowne Plaza made my trip a disaster " Read full review on TripAdvisor 8/2/2011 Vote

5. Breakfast was actually quite nice with better service.

"A disappointment ...Where do I begin?... " Read full review on TripAdvisor 3/23/2010 Vote

6. The only place we received GOOD service was in the bar.

"A disappointment ...Where do I begin?... " Read full review on TripAdvisor 3/23/2010 Vote

7. While we will still use this property for all of it's other aspects, we and all others should be aware of the issues that should be dealt with in the complimentary van service offerred by the hotel.

"Safety Issues at the CP Houston " Read full review on TripAdvisor 12/28/2009 Vote

8. Customer service at Travelocity was great, wish I could say the same about the accountant who blew me off at the Crowne.

"Double billed for my room " Read full review on YahooTravel 10/3/2009 Vote

9. What I didn't remember was the fantastic service she spoke of having received while there.

"Great location to MD Anderson Medical Center, Service is awesome " Read full review on TripAdvisor 9/20/2009 Vote

10. service - does not exist.

"Worst hotel ever " Read full review on TripAdvisor 4/2/2012 Vote