Crowne Plaza Hotel Reliant Park Near Medical Ctr, Houston, Manager

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Rank

56th

Out of 718

Crowne Plaza Hotel Reliant Park Near Medical Ctr	Average Price: $144 Check Rates

Hotel Class:

8686 Kirby Drive

Houston, 77054 View map

3-Star Hotel Rank: 26 of 121
Average review rating: 2.09

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (12) , MyTravelGuide (7) , TripAdvisor (104) , YahooTravel (20)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 11 comments.

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1. Rudy Cortinaz, the assistant manager, was the one who told me they would credit my night and now he won't return my emails.

"Will not be back. " Read full review on TripAdvisor 3/12/2012 Vote

2. It also contained a handwritten thank you note from one of the managers thanking us for choosing their location.

"Right across the street from Reliant Stadium " Read full review on TripAdvisor 12/17/2011 Vote

3. To make matters worse, the manager who assured me I could stay in the room then lied to his boss to cover his butt when he got in trouble for it.

"The Crowne Plaza made my trip a disaster " Read full review on TripAdvisor 8/2/2011 Vote

4. I was proactive and got it settled with the manager.

"The Crowne Plaza made my trip a disaster " Read full review on TripAdvisor 8/2/2011 Vote

5. An email was sent to the manager expressing our concerns, but we received no reply.

"Noisy A/C vents made it impossible to sleep " Read full review on TripAdvisor 2/18/2010 Vote

6. The food & beverage managers, stewards, chef, and kitchen staff truly out did themselves.

"Wow! " Read full review on TripAdvisor 1/23/2010 Vote

7. The front desk managers, Laura and another lady whose name I forget (sorry about that!) were very kind, extending my wife's stay as needed on one occasion and on another being able to book the same size room for another visit.

"Great location to MD Anderson Medical Center, Service is awesome " Read full review on TripAdvisor 9/20/2009 Vote

8. I finally talked to the front office manager after 30 minutes of arguing with the clerk.

"absolutely the worst hotel in Houston " Read full review on YahooTravel 3/19/2009 Vote

9. I am very particular about this since I am a manager of housekeeping myself.

"You are going to love it! " Read full review on YahooTravel 9/11/2008 Vote

10. The manager we were told was not on sight during the entire weekend and when I called to give feedback and let someone know they never returned my calls.

"Hotel out of a nightmare " Read full review on YahooTravel 5/5/2008 Vote