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Rank
111th
Out of 718

Courtyard Houston

Average Price: $165  
 
Hotel Class:
9190 Gulf Freeway
Houston, 77017 View map  
3-Star Hotel Rank: 59 of 121
Average review rating: 3.64
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (25) , MyTravelGuide (51) , Travelocity (3) , TripAdvisor (42) , YahooTravel (1)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 14 comments. 
100% wrote positive comments about service
The following words were used in comments with Service:
free (2)   good (3)   great (2)   hotel (4)    
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1. The shuttle service is free and the drivers are friendly.
"Overnight stay " Read full review on TripAdvisor   5/13/2012 Vote      
2. Staff and service was great.
"Great hotel " Read full review on TripAdvisor   4/26/2012 Vote      
3. Really loved the shuttle service.
"Great hotel " Read full review on TripAdvisor   4/26/2012 Vote      
4. Resturant was very good with great service.
"Sleeping room was disapointing, otherwise good stay " Read full review on TripAdvisor   9/21/2011 Vote      
5. Although the hotel was very nice and well kept but it needs an upgrade, Keep up the good service and cleaniness and i will definitely return always when i go to Pasadena.
"great place! " Read full review on TripAdvisor   1/5/2011 Vote      
6. We were very pleased with the service and the quality of the hotel.
"Great Choice " Read full review on Travelocity   2/1/2009 Vote      
7. Ok, not ideal - but here's where Marriott's good customer service saves the stay: when the server returned with the strawberries, he saw our toddler and exclaimed that he didn't realize we had a little one with us and that he would go down immediately and make her some cookies.
"Very Good Hotel " Read full review on TripAdvisor   4/23/2008 Vote      
8. There was Free Shuttle service not only to/from airport, but to various places around the hotel area it self.
"Great Hotel " Read full review on TripAdvisor   5/8/2012 Vote      
9. Delayed due to weather at airport- was given a voucher to stay at this hotel- decided to forgo the voucher and make a reservation- why?yes why bother- the reservation was for 5- was given 2 double beds- no roll away- the front staff was rude and could care less that we couldnt all sleep on the beds- paid 200 to sleep on the floor so my family could sleep- this is the worse service ever- will never stay at a Mariott again!oh and by the way- the people who came with a voucher were turned away.
"TERRIBLE customer service " Read full review on TripAdvisor   7/18/2010 Vote      
10. Overall, it did the job, but next time, I'd pay the extra $20 and stay next door at the full service property.
"Average at best -- terrible restaurant service " Read full review on TripAdvisor   2/19/2010 Vote      
   
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