Courtyard Houston, Houston, Manager

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Rank

111th

Out of 718

Courtyard Houston	Average Price: $165 Check Rates

Hotel Class:

9190 Gulf Freeway

Houston, 77017 View map

3-Star Hotel Rank: 59 of 121
Average review rating: 3.64

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (25) , MyTravelGuide (51) , Travelocity (3) , TripAdvisor (42) , YahooTravel (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 9 comments.

The following words were used in comments with Manager:

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I bagged it and took it to the manager as proof.

"Just one word: Bedbuga!! " Read full review on TripAdvisor 6/28/2010 Vote

2. My daughter's suite appeared nice, however had a strong sour stench noticeable upon opening the door, thought maybe it was from cleaning and would improve when we returned from dinner, it was still very overpowering and we notified the manager who told us that she could send houskeeping to deodorize or move her to another floor, my daughter opted to see if deodorizing would help first and then move if not.

"Terrible experience " Read full review on TripAdvisor 6/15/2009 Vote

3. I asked to speak to manager and repeated the above story to her and requested another room, she offered me one beside our friends with the fan, whose room was no cooler either and I asked for a different wing/location, and was put beside my son's suite.

"Terrible experience " Read full review on TripAdvisor 6/15/2009 Vote

4. This is not typical for a Marriott, and we're contacting the regional manager about our stay.

"Vomit on the floor not cleaned up! Ew! " Read full review on TripAdvisor 11/10/2008 Vote

5. When we had been waiting 10-15 minutes, the manager said the shuttle driver had to make a stop at Wal-Mart (?.

"Vomit on the floor not cleaned up! Ew! " Read full review on TripAdvisor 11/10/2008 Vote

6. My husband did call the district manager and told him their house keeping needs alot of improvement.

"Are you kidding! Little Roaches! " Read full review on TripAdvisor 8/14/2008 Vote

7. My concerns (addressed by manager): Housekeeping.

"Some staff are great, housekeeping is so/so " Read full review on TripAdvisor 4/26/2008 Vote

8. I spoke with the manager at the front desk, she apologized and corrected the issue immediately.

"A Couple Quirks... " Read full review on Expedia 8/8/2007 Vote

9. The manager could have at least came and smelled the stench we complained of for two nights in a row.

"Terrible experience " Read full review on TripAdvisor 6/15/2009 Vote