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Rank
48th
Out of 718

Crowne Plaza Houston - Brookhollow

Average Price: $186  
 
Hotel Class:
12801 Northwest FreeWay
Houston, 77040 View map  
3-Star Hotel Rank: 21 of 121
Average review rating: 3.35
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (2) , MyTravelGuide (201) , Travelocity (10) , TripAdvisor (145) , YahooTravel (1)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Staff
Appears in 120 comments. 
95% wrote positive comments about staff
The following words were used in comments with Staff:
accommodating (4)   attentive (4)   cares (6)   desk (20)   friendly (24)   good (11)   great (15)   helpful (23)   hotel (21)   location (4)   management (5)   most (6)   need (4)   nice (8)   night (7)    
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1. I typically stay here for business once or twice a month:The good:Lobby, hotel staff, room bathrooms, bed, alarm clock, location, fitness center, access to major highways, drinks and snacks.
"Nice hotel " Read full review on TripAdvisor   5/20/2012 Vote      
2. The hotel seems to be operating with a minimal staff and surprisingly makes little effort to provide dining options that seem reasonable.
"Some disappointments and some high spots " Read full review on TripAdvisor   5/18/2012 Vote      
3. From the moment we checked in, the entire staff was very friendly and attentive to our needs.
"Excellent Customer Service " Read full review on TripAdvisor   5/14/2012 Vote      
4. The staff was absolutely wonderful during our stay--very accommodating, helpful and friendly.
"Friendly staff but dark & smaller rooms " Read full review on TripAdvisor   5/14/2012 Vote      
5. Piper and her staff were very accommodating and helpful at every turn.
"Wonderful staff and hotel! Customer service at it's best! " Read full review on TripAdvisor   4/26/2012 Vote      
6. At that time, I realized this commitment to excellent service was directly related to how great of a supervisor the staff have in their manager, Mr.
"Great Staff, Great Service " Read full review on TripAdvisor   4/25/2012 Vote      
7. During a recent buiseness trip i stayed at the crown plaza northwest the staff was the best i have ever encountered in all my travels they were very accomidating and helpful with an emergency that we had during our stay.
"Best Service Ever " Read full review on TripAdvisor   4/23/2012 Vote      
8. Staff was helpful and the lobby is nice.
"Stayed here two nights. Staff was helpful... " Read full review on TripAdvisor   4/23/2012 Vote      
9. I have been staying at the Crowne Plaza Brookhollow in Houston quite regularly over the past three years and have always found the staff perfectly friendly and helpful.
"Great staff and rooms " Read full review on TripAdvisor   4/19/2012 Vote      
10. I travel frequently and rarely do I fine a hotel with staff like the Crown Plaza Brookhollow.
"Best Staff in the Business " Read full review on TripAdvisor   4/13/2012 Vote      
   
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