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Rank
48th
Out of 718

Crowne Plaza Houston - Brookhollow

Average Price: $186  
 
Hotel Class:
12801 Northwest FreeWay
Houston, 77040 View map  
3-Star Hotel Rank: 21 of 121
Average review rating: 3.35
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (2) , MyTravelGuide (201) , Travelocity (10) , TripAdvisor (145) , YahooTravel (1)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lobby
Appears in 13 comments. 
50% wrote positive comments about lobby
The following words were used in comments with Lobby:
helpful (2)   old (2)   problem (3)   secure (3)   staff (3)   walking (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. I typically stay here for business once or twice a month:The good:Lobby, hotel staff, room bathrooms, bed, alarm clock, location, fitness center, access to major highways, drinks and snacks.
"Nice hotel " Read full review on TripAdvisor   5/20/2012 Vote      
2. Staff was helpful and the lobby is nice.
"Stayed here two nights. Staff was helpful... " Read full review on TripAdvisor   4/23/2012 Vote      
3. I knew it was old just from the 1970s painted driveway as I walked into the lobby.
"Old, Old, Old.... " Read full review on TripAdvisor   11/9/2011 Vote      
4. Again, here the dining room which was a ways of a walk from the lobby, was just old as heck.
"Old, Old, Old.... " Read full review on TripAdvisor   11/9/2011 Vote      
5. The lobby was inviting & the front desk staff were friendly.
"Better than it looked " Read full review on TripAdvisor   8/5/2011 Vote      
6. Even worse, I called lobby many times in the morning (around 6am) and nobody picked up my calls and answered the question I had.
"Stay Away " Read full review on TripAdvisor   12/3/2008 Vote      
7. Again, I called lobby no one picked up the phone.
"Stay Away " Read full review on TripAdvisor   12/3/2008 Vote      
8. NO SECURITY at all, front desk allowed Security Company and Flood company and unknown males and females entrance to are rooms, was forced out of rooms, had to wait in lobby till contractor and flooring people completed there assemant of water damage, went to front desk , asked no begged for help, front desk people, acted unfriendly unkind, said it was not there problem, i state you gave master keys to non CROWN PLAZA employee's and allowed them to enter are rooms randomly, we had no protection at all, was afraid, security guards drinking in lobby, late at nite , i think it was nightmare, never will i stay there again .
"Would never stay there again!!!!!!!!!!! " Read full review on TripAdvisor   10/20/2008 Vote      
9. So, most days I just got a Danish and coffee/juice from the stand near the lobby.
"Brookhollow not up to Crowne Plaza Standards " Read full review on TripAdvisor   10/16/2007 Vote      
10. The lobby had 24-hour Internet access, which was a bonus.
"Wonderful Find " Read full review on TripAdvisor   8/15/2007 Vote      
   
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