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Rank
48th
Out of 718

Crowne Plaza Houston - Brookhollow

Average Price: $186  
 
Hotel Class:
12801 Northwest FreeWay
Houston, 77040 View map  
3-Star Hotel Rank: 21 of 121
Average review rating: 3.35
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (2) , MyTravelGuide (201) , Travelocity (10) , TripAdvisor (145) , YahooTravel (1)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 68 comments. 
89% wrote positive comments about service
The following words were used in comments with Service:
bad (3)   breakfast (5)   busy (4)   customer (16)   desk (6)   excellent (5)   food (3)   good (4)   great (9)   hotel (18)   impressed (4)   liked (4)   need (3)   outstanding (3)   poor (3)    
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1. That said at least two of the staff from whom I received services were outstanding in their attitudes and service.
"Some disappointments and some high spots " Read full review on TripAdvisor   5/18/2012 Vote      
2. quite a bit to participate in various competitions, and we all agreed that this hotel was outstanding in its customer service.
"Excellent Customer Service " Read full review on TripAdvisor   5/14/2012 Vote      
3. At that time, I realized this commitment to excellent service was directly related to how great of a supervisor the staff have in their manager, Mr.
"Great Staff, Great Service " Read full review on TripAdvisor   4/25/2012 Vote      
4. He greeted me and spoke to me with a genuine air of professionalism, courtesy, and service that made me feel right at home.
"Great Staff, Great Service " Read full review on TripAdvisor   4/25/2012 Vote      
5. Overall, I was very impressed withe people and customer service and can say I would only stay at this property when I return to Houston.
"Great Staff & Customer Service " Read full review on TripAdvisor   4/22/2012 Vote      
6. She told me to leave my car and she got me there and back as she provided awesome customer service.
"Great Staff & Customer Service " Read full review on TripAdvisor   4/22/2012 Vote      
7. Henry at the front desk checked me in and his positive attitude and customer service skills were impressive from the start to end of my stay.
"Great Staff & Customer Service " Read full review on TripAdvisor   4/22/2012 Vote      
8. Very good service provided by their front desk and the team.
"Excellent Service " Read full review on TripAdvisor   4/17/2012 Vote      
9. The course I attended was on floor 10 of the hotel, again great service, food and good set up for the course.
"Excellent stay! " Read full review on TripAdvisor   3/23/2012 Vote      
10. Travelling alone without transport is always daunting but the hotel shuttle bus service made Houston a lot more accessable in my free time.
"Excellent stay! " Read full review on TripAdvisor   3/23/2012 Vote      
   
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