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Rank
48th
Out of 718

Crowne Plaza Houston - Brookhollow

Average Price: $186  
 
Hotel Class:
12801 Northwest FreeWay
Houston, 77040 View map  
3-Star Hotel Rank: 21 of 121
Average review rating: 3.35
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (2) , MyTravelGuide (201) , Travelocity (10) , TripAdvisor (145) , YahooTravel (1)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 52 comments. 
92% wrote positive comments about front desk
The following words were used in comments with Front desk:
accommodating (3)   best (3)   customer (3)   desk (55)   friendly (5)   good (3)   great (6)   helpful (12)   hotel (6)   liked (4)   lobby (3)   management (5)   night (4)   secure (3)   service (7)   staff (19)   trip (2)    
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1. I was arriving to the hotel late at night and was greeted by Lara, such a pleasant associate at the front desk.
"Great Staff, Great Service " Read full review on TripAdvisor   4/25/2012 Vote      
2. Henry at the front desk checked me in and his positive attitude and customer service skills were impressive from the start to end of my stay.
"Great Staff & Customer Service " Read full review on TripAdvisor   4/22/2012 Vote      
3. Maddie and Henry at the front desk are very helpful in my whole month stay there.
"Excellent Service " Read full review on TripAdvisor   4/17/2012 Vote      
4. The front desk and room service staff are outstanding especially Henry and Ali.
"Great Staff " Read full review on TripAdvisor   4/11/2012 Vote      
5. Rizwan Marfani at the front desk was great during my check in.
"Awesome Staff! " Read full review on TripAdvisor   3/30/2012 Vote      
6. I would like to make a point to thank Henry at the front desk, who really went the extra mile to help me out with a situation that raised while I was there.
"They really go the extra mile " Read full review on TripAdvisor   3/22/2012 Vote      
7. The staff at the front desk were great, always ready and willing to help in whatever way they could, and friendly and easy to talk to, with a great sense of humor as a bonus.
"One of "The Maine Guys" " Read full review on TripAdvisor   3/3/2012 Vote      
8. However, Henry the front desk dude was awesome, he greeted me by name every night I walked in and was very helpful with everything during my stay.
"Awesome Staff " Read full review on TripAdvisor   2/20/2012 Vote      
9. I stayed the night here also and the front desk staff is amazing this hotel is one that i will stay at again and also recommend it to many people for events they are planning and looking for a nice hotel to stay at.
"wonderful place " Read full review on TripAdvisor   2/14/2012 Vote      
10. we spent 3 nights here & I must say the front desk staff were beyond cool & very patient.
"<3'd the staff & view! " Read full review on TripAdvisor   2/4/2012 Vote      
   
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