Marriott Houston, Houston, Front Desk

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Rank

41st

Out of 718

Marriott Houston	Average Price: $251 Check Rates

Hotel Class:

6580 Fannin Street

Houston, 77030 View map

3-Star Hotel Rank: 16 of 121
Average review rating: 3.49

OpinionWell Value Index: 1

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (21) , MyTravelGuide (192) , TripAdvisor (112) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 16 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
helpful (2) lounge (2) most (2) night (2) sympathetic (2)

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1. Front desk was professional and helpful about suggesting dinner options in walking distance (one mile away by the way in case you're on foot).

"Not amazing, but an excellent choice for convenience to the hospitals " Read full review on TripAdvisor 4/7/2012 Vote

2. I was greeted by the front desk by a very pleasant lady who seemed sympathetic to my bad day.

"Good and Bad " Read full review on TripAdvisor 4/5/2012 Vote

3. I didnt have the most comfortable room or the most sympathetic front desk lady.

"Good and Bad " Read full review on TripAdvisor 4/5/2012 Vote

4. Front desk staff were extremely kind and efficient.

"Recent two week stay " Read full review on TripAdvisor 4/2/2012 Vote

5. The Executive lounge was poorly attended during the day-for over 2 hours the coffee service was not replenished-reported by numerous clients to the front desk with no response- apparently when the breakfast is served on another floor there is no staff to monitor the lounge-as reported by the food manager when he returned my call.

"Out of Character for Marriott " Read full review on TripAdvisor 9/20/2011 Vote

6. The front desk service is helpful.

"Great location, otherwise average. " Read full review on TripAdvisor 9/17/2011 Vote

7. The front desk was very welcoming and accomadating.

"Great time and great service! " Read full review on TripAdvisor 4/15/2010 Vote

8. Nice front desk staff.

"Positive experience at Marriott Medical Center Houston " Read full review on TripAdvisor 9/1/2008 Vote

9. Also the service level at the valet, front desk and the rest of the crew in lobby area are very good.

"No more than average. " Read full review on TripAdvisor 5/5/2012 Vote

10. This led to a later problem where we got a bill under our door after one night, which we had to then explain to the front desk that we'd booked for two nights.

"A Good Experience " Read full review on TripAdvisor 7/12/2011 Vote