Hyatt Houston, Houston, Service

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Rank

9th

Out of 718

Hyatt Houston	Average Price: $285 Check Rates

Hotel Class:

1200 Louisiana Street

Houston, 77002 View map

4-Star Hotel Rank: 7 of 30
Average review rating: 3.66

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (401) , Travelocity (9) , TripAdvisor (204) , YahooTravel (43)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (13) bar (60) bathroom (56) bed (55) bill (7) breakfast (46) charge (19) check in (49) check out (14) check-out (7) concierge (7) cost (15) deal (10) dinner (11) downtown (96) fee (12) fitness center (6) food (52) front desk (44) gym (6) hotel (429) housekeeping (7) lobby (87) location (67) maid (10) manager (6) money (8) parking (52) pillow (16) pool (18) price (36) rate (20) recommend (15) restaurant (65) room (352) room service (19) service (105) shower (25) shuttle (8) staff (126) street (21) suite (7) towel (14) tub (6) valet (29) valet parking (26) value (5) view (20) walk (29) wireless (22)

Service

Appears in 105 comments.

82% wrote positive comments about service

The following words were used in comments with Service:
excellent (8) food (13) free (6) friendly (7) good (13) great (9) hotel (24) internet (5) lobby (7) nice (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Had dinner in Spindle top and service was great however fittings and the food let it down.

"Great business hotel " Read full review on TripAdvisor 5/11/2012 Vote

2. My only complaint was that we felt we had overstayed our welcome as personnel from cleaning service knocked on our door half our before check out to see if we were on our way out.

"Lovely Hotel " Read full review on TripAdvisor 4/18/2012 Vote

3. I got equally fast service when I called on a burned out light bulb.

"Lots of problems, maintenance ones fixed fast " Read full review on TripAdvisor 3/30/2012 Vote

4. The service was great, had asked to change a room when I could hear my neighbors (had a connecting room) all the time.

"Great views and service " Read full review on TripAdvisor 3/17/2012 Vote

5. Even hotels costing considerably less consider this a free service.

"Very Nice Hotel. Better than most Hyatts " Read full review on TripAdvisor 3/13/2012 Vote

6. As a platinum member, i thought I would get a free upgrade, or free breakfast (did not), but did receive free internet service.

"Mediocre experience " Read full review on TripAdvisor 2/24/2012 Vote

7. Service like that is rare and needs to be rewarded.

"Ok location but great service " Read full review on TripAdvisor 2/5/2012 Vote

8. The service was excellent on a very busy weekend.

"Great location for downtown! " Read full review on TripAdvisor 1/24/2012 Vote

9. The customer service is exceptional.

"Top of the Hotels " Read full review on TripAdvisor 1/3/2012 Vote

10. Great service.

"Great Service " Read full review on TripAdvisor 11/26/2011 Vote