Doubletree Guest Suites Houston, Houston, Service

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Rank

50th

Out of 718

Doubletree Guest Suites Houston	Average Price: $209 Check Rates

Hotel Class:

5353 Westheimer Road

Houston, 77056-5474 View map

3-Star Hotel Rank: 23 of 121
Average review rating: 4.04

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (19) , MyTravelGuide (89) , Travelocity (6) , TripAdvisor (99) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (4) balcony (11) bar (6) bath (11) bathroom (28) bed (31) bill (4) breakfast (49) charge (4) check in (17) complimentary (8) deal (4) decor (6) dinner (5) downtown (4) food (13) front desk (39) gym (4) hot tub (5) hotel (199) housekeeping (10) lobby (9) location (57) lunch (3) maid (3) manager (7) money (7) parking (23) pillow (8) pool (24) price (13) rate (9) recommend (16) restaurant (39) room (215) room service (11) service (48) shower (13) shuttle (7) staff (70) street (8) suite (73) towel (8) tub (3) valet (15) valet parking (5) value (12) view (15) walk (20) water pressure (3)

Service

Appears in 48 comments.

92% wrote positive comments about service

The following words were used in comments with Service:
better (3) breakfast (4) customer (8) desk (3) excellent (6) friendly (6) good (5) great (6) helpful (5) hotel (14) location (3) management (3) nice (3) outstanding (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The hotel has a complimentary transportation service within a certain raduis around the hotel; and it's really great since I do not drive and Houston is not a city for long walks.

"Great location, good stay " Read full review on TripAdvisor 5/3/2012 Vote

2. They provide excellent service and very friendly.

"Flag Ship for DoubleTree by Hilton for business travelers " Read full review on TripAdvisor 4/17/2012 Vote

3. This hotel is in a fabulous location and the service was excellent.

"Great Stay " Read full review on TripAdvisor 4/9/2012 Vote

4. Great service and amenities; seems more suited to the business-traveler crowd than a weekend with friends.

"Good value " Read full review on TripAdvisor 3/26/2012 Vote

5. It's convenient in every way: service, rooms, restaurant, exercise room, etc..

"My kind of place " Read full review on TripAdvisor 3/15/2012 Vote

6. The breakfast buffet had excellent service and average selection.

"I love to stay in this Hotel " Read full review on TripAdvisor 2/28/2012 Vote

7. The service in the hotel was great and the staff were very helpful.

"I love to stay in this Hotel " Read full review on TripAdvisor 2/28/2012 Vote

8. I liked the breakfast as it had different food varieties and the service was just great.

"Not bad considering... " Read full review on TripAdvisor 1/30/2012 Vote

9. So she had to enlist the help of the sponsoring bank to block those charges and alert Doubletree management regarding yet another example of their poor management and customer service.

"Double Tree - Double Trouble " Read full review on TripAdvisor 12/2/2011 Vote

10. So she has checked out and found another Hilton Honors hotel that appreciates her patronage and has better customer service.

"Double Tree - Double Trouble " Read full review on TripAdvisor 12/2/2011 Vote