Doubletree Guest Suites Houston, Houston, Front Desk

OpinionWell's Blog

Home » United States » Texas » Houston Destinations » Houston Hotels » Doubletree Guest Suites Houston

OpinionWell
Rank

50th

Out of 718

Doubletree Guest Suites Houston	Average Price: $209 Check Rates

Hotel Class:

5353 Westheimer Road

Houston, 77056-5474 View map

3-Star Hotel Rank: 23 of 121
Average review rating: 4.04

OpinionWell Value Index: 3

Traveler reviews analyzed: YahooTravel (5) , MyTravelGuide (89) , Travelocity (6) , Expedia (19) , TripAdvisor (99)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (4) balcony (11) bar (6) bath (11) bathroom (28) bed (31) bill (4) breakfast (49) charge (4) check in (17) complimentary (8) deal (4) decor (6) dinner (5) downtown (4) food (13) front desk (39) gym (4) hot tub (5) hotel (199) housekeeping (10) lobby (9) location (57) lunch (3) maid (3) manager (7) money (7) parking (23) pillow (8) pool (24) price (13) rate (9) recommend (16) restaurant (39) room (215) room service (11) service (48) shower (13) shuttle (7) staff (70) street (8) suite (73) towel (8) tub (3) valet (15) valet parking (5) value (12) view (15) walk (20) water pressure (3)

Front desk

Appears in 39 comments.

69% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (5) guest (2) helpful (3) horrible (2) hotel (3) ignore (2) incompetence (2) maid (2) need (2) nice (3) personable (3) rude (3) service (4) staff (16) valet (2) warm (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The front desk is very helpful and friendly.

"great experience " Read full review on TripAdvisor 4/23/2012 Vote

2. Front desk staff were just helpful and that is it.

"Not bad considering... " Read full review on TripAdvisor 1/30/2012 Vote

3. The front desk was so friendly and helpful.

"Great location, wonderful desk staff, yucky rooms. " Read full review on TripAdvisor 1/16/2012 Vote

4. The front desk were nice, a bit hurried but professional and accomodating.

"Nice Alternative for Galleria Area " Read full review on TripAdvisor 1/3/2012 Vote

5. The front Desk were excellent, and later in my stay they sent me a fruit and cheese plate witha bottle of wine to make up for the inconvenience.

"Great for Business - Wish I had a car though " Read full review on TripAdvisor 1/1/2012 Vote

6. The rooms are HUGE, customer service is very good, and they always have warm cookies complementary at the front desk.

"One of my faves in the Galleria area. " Read full review on TripAdvisor 8/18/2011 Vote

7. The front desk staff was friendly.

"I am happy with my hotel experience " Read full review on Travelocity 4/1/2010 Vote

8. Great front desk staff and maid service.

"Good, Bad and Ugly " Read full review on TripAdvisor 6/11/2009 Vote

9. I went to the front desk twice to get new keys because she kept insinuating that we somehow locked the door from the inside (I assume she meant we deadbolted it).

"Worst hotel experience in a long time. " Read full review on TripAdvisor 5/26/2009 Vote

10. But front desk to care of putting us in another room ASAP.

"Good place to stay " Read full review on Expedia 6/24/2008 Vote