Four Seasons Houston, Houston, Front Desk

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Rank

4th

Out of 718

Four Seasons Houston	Average Price: $382 Check Rates

Hotel Class:

1300 Lamar Street

Houston, 77010 View map

4-Star Hotel Rank: 3 of 30
Average review rating: 4.3

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (29) , Travelocity (1) , TripAdvisor (192) , YahooTravel (20)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (16) bar (29) bath (11) bathroom (53) bed (37) breakfast (34) brunch (7) charge (11) check in (27) check out (8) complimentary (11) concierge (28) cost (10) deal (9) decor (23) dinner (16) downtown (60) fitness center (14) food (49) front desk (39) gym (19) hotel (376) housekeeping (23) lobby (31) location (54) lunch (12) maid (9) manager (7) parking (14) pillow (8) pool (89) price (27) rate (26) recommend (28) restaurant (49) room (299) room service (38) service (151) sheets (8) shower (18) spa (36) staff (137) street (19) suite (47) towel (17) tub (6) valet (37) valet parking (9) view (11) walk (23)

Front desk

Appears in 39 comments.

53% wrote positive comments about front desk

The following words were used in comments with Front desk:
excellent (2) extremely (2) helpful (3) hotel (8) management (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Thank you to the Four Seasons Houston for such a memorable Mothers Day and a shout out to Robbie at the front desk for making it extra special - thank you Robbie.

"Excellent stay for Mother's Day getaway! " Read full review on TripAdvisor 5/13/2012 Vote

2. Positives: overall friendly service (front desk / bell hop / valet etc) / rooms are large / bed is good.

"Not Four Seasons standards or value for money " Read full review on TripAdvisor 5/9/2012 Vote

3. Front desk was super helpful with directions and cabs.

"Great place! Great service! " Read full review on TripAdvisor 5/3/2012 Vote

4. TIP - My tip is that when booking a hotel always call ahead a day or two prior to check-in and ask the front desk manager to recommend a specific room or room category.

"The other reviewers complaints are not justified. " Read full review on TripAdvisor 6/6/2011 Vote

5. I was constantly phoning the front desk trying to get some help, but they had no clue what was going on.

"Completely not worth the money " Read full review on TripAdvisor 1/31/2011 Vote

6. The room were very clean, the front desk staff was a delight and service was exceptional.

"Exceeded Expectations " Read full review on Expedia 12/30/2009 Vote

7. Very cordial and helpful front desk and valets.

"Excellent service and very comfortable " Read full review on Expedia 6/13/2009 Vote

8. When I arrived at the front desk, I found out that my reservation I thought I had made on hotels.

"Excellent stay for Mother's Day getaway! " Read full review on TripAdvisor 5/13/2012 Vote

9. The front desk consistently had long lines during my stay.

"Packed in like Sardines " Read full review on TripAdvisor 4/14/2012 Vote

10. Instead, we were welcomed by name, had a great room, outstanding service from the front desk, valet, concierge, and bar/restaurant.

"wonderful service and great rooms " Read full review on TripAdvisor 4/5/2012 Vote