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OpinionWell
Rank
5th
Out of 93

MGM Grand Detroit

Average Price: $342  
 
Hotel Class:
1777 Third Street
Detroit, 48226 View map  
4-Star Hotel Rank: 5 of 11
Average review rating: 4.19
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (10) , TripAdvisor (141)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 6 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
 
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. We got a great manager, who upgraded us to the concierge level.
"Very impressive " Read full review on TripAdvisor   6/26/2009 Vote      
2. We were having a good time and the manager(?) was very nice so we didn`t mind.
"Great Rooms " Read full review on TripAdvisor   1/14/2008 Vote      
3. I got nothing more than a shrugged off 'sorry' from security and the front desk, and nothing was done to compensate me for such trouble, not even meeting with the manager.
"Lovely Hotel, but Beware of the Spa " Read full review on TripAdvisor   3/16/2012 Vote      
4. After calling the manager to resolve I got the cold shoulder and he would not come to the phone, instead he had the wait staff take my information and said they would send it to finance and call me in 24 hours - YEAH RIGHT.
"Stole my Credit Card and CHARGED me! " Read full review on TripAdvisor   8/6/2011 Vote      
5. I filed a crime report, spoke to the lost and found department manager who assured me she would fully investigate.
"ANOTHER HOUSEKEEPING THEFT EXPERIENCE----BEWARE!!! " Read full review on TripAdvisor   1/31/2011 Vote      
6. It was 'not located in the room,' and I was told 'you know, I only have your word that you left it' by a night manager.
"ANOTHER HOUSEKEEPING THEFT EXPERIENCE----BEWARE!!! " Read full review on TripAdvisor   1/31/2011 Vote      
   
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