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Rank
10th
Out of 289

Hotel Monaco Denver - a Kimpton Hotel

Average Price: $295  
 
Hotel Class:
1717 Champa Street at 17th
Denver, 80202 View map  
4-Star Hotel Rank: 6 of 16
Average review rating: 4.24
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (68) , MyTravelGuide (68) , Travelocity (15) , TripAdvisor (373) , YahooTravel (39)
SAFE TO BOOK ? (0/5 issues found)
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Bill
Appears in 8 comments. 
33% wrote positive comments about bill
The following words were used in comments with Bill:
 
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1. The bed was luscious, the decor colorful, the bellmen anxious to go the extra mile, the room huge, the front desk efficient, the billing accurate, the free internet and Raid the Mini Bar coupon (for Kimpton In Touch Members) much appreciated, and the whole place spotlessly clean, and pleasant-smelling.
"A perfect stay " Read full review on TripAdvisor   3/31/2012 Vote      
2. There was a slight miscommunication with the bill, but Monaco's staff was more than helpful to remedy the issue.
"Perfect spot for a small wedding, lovely accommodations " Read full review on TripAdvisor   1/14/2011 Vote      
3. At first, he was not going to make any adjustment, but then decided to knock $30 off our $200 bill.
"Not the same as it ever was " Read full review on TripAdvisor   9/6/2010 Vote      
4. He also told us that he could adjust the bill, but wouldn't.
"Customer Service 101 " Read full review on TripAdvisor   12/8/2009 Vote      
5. Lastly, when we received our bill, we were charged for valet parking which we did not use.
"Less than perfect, but good compared to other hotels " Read full review on TripAdvisor   7/31/2009 Vote      
6. Lori, the manager, did fix the bill.
"Less than perfect, but good compared to other hotels " Read full review on TripAdvisor   7/31/2009 Vote      
7. I was starting to get kind of upset when a young man came up 5 minutes later with our dessert in tow and said not to worry about the bill and apologized for the inconvenience.
"Favorite hotel of all time. " Read full review on TripAdvisor   5/20/2012 Vote      
8. We were furious and went to dispute the bill with a manager who accused us of misunderstanding.
"Customer Service 101 " Read full review on TripAdvisor   12/8/2009 Vote      
   
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