The Westin City Center, Dallas, Service

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OpinionWell
Rank

36th

Out of 453

The Westin City Center	Average Price: $226 Check Rates

Hotel Class:

650 North Pearl Street

Dallas, 75201 View map

4-Star Hotel Rank: 16 of 20
Average review rating: 3.56

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (25) , MyTravelGuide (39) , Travelocity (4) , TripAdvisor (128) , YahooTravel (18)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (6) bar (24) bath (9) bathroom (30) bed (35) breakfast (30) charge (12) check in (21) closet (5) concierge (20) cost (8) deal (7) decor (4) dinner (21) downtown (41) fee (5) food (37) front desk (38) gym (5) hotel (239) housekeeping (8) lobby (26) location (64) lunch (3) manager (9) money (5) parking (32) pillow (3) pool (10) price (22) rate (16) recommend (9) refund (3) restaurant (57) room (234) room service (16) service (45) sheets (5) shower (19) staff (64) street (16) suite (10) to park (6) towel (9) tub (9) valet (18) valet parking (16) view (23) walk (22) wireless (5)

Service

Appears in 45 comments.

84% wrote positive comments about service

The following words were used in comments with Service:
clean (5) construction (3) dinner (4) excellent (5) food (4) good (11) great (3) guest (4) hotel (13) location (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Room were clean and service was above average.

"Downtown hotel with easy access to freeway system " Read full review on TripAdvisor 5/18/2012 Vote

2. The bar / restaurant in the lobby is nice and the service is great.

"Nicely located downtown - HUGE concierge lounge " Read full review on TripAdvisor 4/23/2012 Vote

3. It is clean, close to Downtown, and has fabulous service.

"Great stay in Dallas " Read full review on TripAdvisor 3/30/2012 Vote

4. I even stayed here during the construction phase as they were updating and upgrading and service was still very good.

"Consistent Business-Friendly Hotel " Read full review on TripAdvisor 3/28/2012 Vote

5. The service was prompt and efficient.

"Good location, comfortable room with good weekend rates " Read full review on TripAdvisor 1/20/2012 Vote

6. Somewhat limited choices, but service was outstanding (great job Edib).

"Under construction, but had fun " Read full review on TripAdvisor 12/26/2011 Vote

7. Service is excellent.

"Great location for downtown business & arts " Read full review on TripAdvisor 7/28/2011 Vote

8. Great service from the front desk, room service, restaurant, etc. Comfortable and clean rooms.

"Nice hotel " Read full review on TripAdvisor 7/11/2011 Vote

9. Our guests were incredibly kind and are not the complaining type, but we heard from guests (both during and following the weekend) that they had to change rooms (and even hotels) because of the extremely loud drilling above their rooms, lack of cleaning, and not receiving service after expressing their concerns.

"Worst possible experience " Read full review on TripAdvisor 6/27/2011 Vote

10. The service was good, and the location was perfect for me, also close to the Art Museum.

"Roomy, but typical " Read full review on TripAdvisor 2/14/2011 Vote