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OpinionWell
Rank
8th
Out of 453

The Joule, Dallas

Average Price: $310  
 
Hotel Class:
1530 Main Street
Dallas, 75201 View map  
4-Star Hotel Rank: 5 of 20
Average review rating: 3.72
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (4) , Travelocity (1) , TripAdvisor (264)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 30 comments. 
62% wrote positive comments about manager
The following words were used in comments with Manager:
clean (3)   company (4)   desk (4)   food (3)   friendly (3)   great (4)   helpful (5)   hotel (7)   management (31)   night (3)   offers (3)   park (3)    
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1. The manager even walked out to my car and said it would be no issue to do that.
"Think The W - without the attitude! " Read full review on TripAdvisor   11/28/2011 Vote      
2. I think you have some great staff out front you might want to have Bryce and Bryson or Nikki teach your managers what it means to have great customer service.
"Customer Service " Read full review on TripAdvisor   9/26/2011 Vote      
3. After calling downstairs I was informed by a manager that they clean incoming rooms first.
"New management and a turn for the worse. " Read full review on TripAdvisor   6/11/2011 Vote      
4. If you want to experience the ultimate, go to the pool and let Todd, Steven, Maverick or the manager Vincent take care of you.
"The best hotel in Dallas. But the bar tenders at the roof pool are basically the bomb. Todd and Steven!!! " Read full review on TripAdvisor   6/1/2011 Vote      
5. Jessica, the front desk manager, was great.
"Definately Worth a Try " Read full review on TripAdvisor   7/26/2009 Vote      
6. There was a personal note from the General Manager welcoming us to the hotel and offering her congratulations in celebrating our anniversary.
"The Attention to Detail was incredible " Read full review on TripAdvisor   3/22/2009 Vote      
7. The room was immaculate - superbly decorated, super clean, and there was a complimentary bottle of champagne for us, with truffles and a lovely note from the manager.
"Best Hotel Experience " Read full review on TripAdvisor   7/22/2008 Vote      
8. I think the Joule has a ways to go when it comes to the managers making the decisions.
"Customer Service " Read full review on TripAdvisor   9/26/2011 Vote      
9. I find that very unproffessional as a manager not to be stocked or offer to go get what the customer is requesting.
"Customer Service " Read full review on TripAdvisor   9/26/2011 Vote      
10. It took my husband bringing it to the attention of the Front Office Manager on Sunday at check out to have it addressed.
"Wanted to love it - too many issues " Read full review on TripAdvisor   9/13/2011 Vote      
   
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