The Joule, Dallas, Dallas, Concierge

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Rank

8th

Out of 453

The Joule, Dallas	Average Price: $310 Check Rates

Hotel Class:

1530 Main Street

Dallas, 75201 View map

4-Star Hotel Rank: 5 of 20
Average review rating: 3.72

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (4) , Travelocity (1) , TripAdvisor (264)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Concierge

Appears in 23 comments.

66% wrote positive comments about concierge

The following words were used in comments with Concierge:
bad (2) bath (2) big (2) dining (3) dinner (2) experience (2) helpful (4) hotel (5) recommend (2) reservation (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I called the concierge to ask for a reservation and they took care of it quickly.

"Above and Beyond- Business Stay " Read full review on TripAdvisor 3/21/2012 Vote

2. The concierge is especially helpful, the location is perfect for centrally located convenience, etc. It is honestly hard to find things to fault with the hotel itself.

"Great place - highly recommended from a picky couple " Read full review on TripAdvisor 12/25/2011 Vote

3. Concierge was polite, knowledgable and over the top in providing an excellent customer experience.

"Best Hotel Stay Ever!! " Read full review on TripAdvisor 12/6/2011 Vote

4. The concierge was very helpful with organizing assistance and cars etc, by email before we arrived.

"Great downtown hotel " Read full review on TripAdvisor 8/28/2011 Vote

5. The concierge is very helpful and knows his stuff.

"Excellent hotel - great service. Great concierge and restaurant in lobby. LOTS of eye candy too. " Read full review on TripAdvisor 6/8/2011 Vote

6. Our concierge was incredibly helpful making dining/sightseeing arrangements and recommendations on stuff to do in the area.

"Great room and awesome service! " Read full review on TripAdvisor 9/2/2010 Vote

7. My only less positive experience was with the Concierge - he wasn't knowledgeable of the hotel surrounding (surprisingly), but might be a one-time off mistake.

"Great hotel, friendly staff and amazing art work " Read full review on TripAdvisor 1/7/2012 Vote

8. Called the concierge a couple of times for recommendations and was not let down at all.

"Very Nice Hotel in Dallas " Read full review on TripAdvisor 11/1/2011 Vote

9. I guess this isn't necessarily the hotel's fault but since we had the concierge make the reservation at the hotel restaurant and there were specific requests, someone should be responsible.

"Wanted to love it - too many issues " Read full review on TripAdvisor 9/13/2011 Vote

10. Again, the restaurant tried to give us a crappy table despite husband's specific instructions to concierge that we wanted a booth in the main dining room.

"Wanted to love it - too many issues " Read full review on TripAdvisor 9/13/2011 Vote