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The Stoneleigh Hotel & Spa
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OpinionWell
Rank
10th
Out of 453
The Stoneleigh Hotel & Spa
Average Price: $236
Check Rates
Hotel Class:
2927 Maple Avenue
Dallas, 75201
View map
3-Star Hotel Rank:
4 of 88
Average review rating:
4.25
OpinionWell Value Index:
5
Traveler reviews analyzed:
Expedia
(
50
)
,
MyTravelGuide
(
82
)
,
TripAdvisor
(
130
)
,
YahooTravel
(
24
)
SAFE TO BOOK ?
(2/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
There are recent comments about
Construction
,
Remodeling
,
Renovation
.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
bar
(81)
bath
(7)
bathroom
(48)
bed
(53)
bill
(9)
breakfast
(39)
charge
(9)
check in
(12)
check out
(7)
closet
(16)
concierge
(11)
deal
(13)
decor
(17)
dinner
(26)
downtown
(27)
food
(29)
front desk
(30)
hotel
(339)
housekeeping
(7)
lobby
(37)
location
(54)
manager
(8)
massage
(21)
money
(9)
neighborhood
(9)
parking
(20)
patio
(8)
pillow
(8)
pool
(6)
price
(31)
rate
(26)
recommend
(28)
restaurant
(76)
room
(280)
room service
(14)
service
(91)
shower
(18)
spa
(66)
staff
(90)
street
(23)
suite
(25)
towel
(8)
tub
(14)
valet
(37)
valet parking
(11)
value
(7)
view
(17)
walk
(33)
walk in
(8)
wireless
(7)
See more
Concierge
Appears in 11 comments.
100% wrote positive comments about
concierge
The following words were used in comments with
Concierge:
great
(6)
helpful
(2)
historic
(2)
hotel
(5)
knowledgable
(2)
lobby
(2)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
We asked the
concierge
Anthony for some suggestions; I don't think I have ever encountered someone so friendly and knowledgeable at any hotel I have stayed at; and my husband and I travel a lot within North America and Europe.
"This hotel can be summed up in one word...WOW!!! "
Read full review
on
TripAdvisor
1/5/2010
Vote
2.
Our bags were taken directly to lobby and as we checked in we were introduced to the
concierge
who handed us a welcome note (great touch) and he led us to our room on the eighth floor.
"a wonderful place to stay. "
Read full review
on
TripAdvisor
6/6/2009
Vote
3.
The
concierge
, Anthony, was very nice and helpful - he took us on a short tour of the hotel, pointing out the historical aspects we would find interesting.
"A gem of a hotel that really reflects the uptown arts district... "
Read full review
on
TripAdvisor
4/23/2009
Vote
4.
Lance, one of the
concierge
was also great and personally drove us to Union Station the day of our departure.
"Outstanding Hotel "
Read full review
on
TripAdvisor
2/5/2009
Vote
5.
One of the
Concierge
s, Anthony, was great, giving me recommendations on good restaurants in the area.
"Great Hotel, Great Service "
Read full review
on
TripAdvisor
12/22/2008
Vote
6.
I don't know if the staff has daily training on arriving guests or they just have a naturally great staff, but from the front desk to the
concierge
to bartender and Bolla waitstaff they provide great service with a smile and most seem to know me by name.
"Superb property, superlative service "
Read full review
on
TripAdvisor
4/13/2012
Vote
7.
The valets, check-in staff,
concierge
, room service staff and housekeeping were all professional and courteous.
"A Great Experience "
Read full review
on
TripAdvisor
4/21/2010
Vote
8.
They were quick to have our car ready when we called and were very helpful with directions, etc. The
concierge
was very knowledgeable about the hotel and the area.
"A totally different hotel after the renovations "
Read full review
on
Expedia
8/12/2009
Vote
9.
As we traveled up the elevator and through the lobby the
concierge
, named Anthony, gave us the historic background about the hotel and showed us some of the features that they had restored.
"a wonderful place to stay. "
Read full review
on
TripAdvisor
6/6/2009
Vote
10.
I asked about the history of the hotel and if I could see some of the older areas in the penthouse, and the
concierge
took me for a 20 minute tour of the penthouse common areas as well as the two grand suites.
"Fantastic combination of recent renovations in classy historic building! "
Read full review
on
TripAdvisor
4/12/2009
Vote
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