Holiday Inn Cleveland, Cleveland, Housekeeping

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Rank

26th

Out of 115

Holiday Inn Cleveland	Average Price: $135 Check Rates

Hotel Class:

1111 Lakeside Avenue

Cleveland, 44114 View map

3-Star Hotel Rank: 15 of 22
Average review rating: 3.48

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (30) , MyTravelGuide (490) , TripAdvisor (8) , YahooTravel (28)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (1) bar (8) bargain (1) bath (3) bathroom (11) bed (7) breakfast (8) charge (2) check in (5) check out (2) closet (1) complimentary (2) cost (2) deal (2) decor (1) dinner (1) discount (2) downtown (18) food (11) front desk (14) highway (2) hot tub (2) hotel (88) housekeeping (5) lake (7) lobby (6) location (18) money (4) neighborhood (2) parking (14) pillow (1) pool (8) price (8) recommend (5) restaurant (15) room (75) room service (3) service (18) shower (2) shuttle (15) spa (2) staff (17) street (3) suite (2) towel (2) tub (2) value (1) view (6) walk (10) whirlpool (1)

Housekeeping

Appears in 5 comments.

The following words were used in comments with Housekeeping:
clean (2) hotel (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. While the room was comfortable, housekeeping definitely missed corners of bathrooms (check out my photos) and sticky things on the dresser.

"Great renovation, but needs some customer service training " Read full review on TripAdvisor 4/16/2009 Vote

2. While going through that traumatic experience, both my sister and I had items stolen from our rooms by the hotel's housekeeping staff on two different days.

"THEFT FROM ROOMS! DIRTY! NOISY! AWFUL! " Read full review on YahooTravel 10/22/2009 Vote

3. Everyone was friendly, from the front desk to the housekeeping employees.

"Great Stay " Read full review on YahooTravel 3/14/2009 Vote

4. The hotel insurance company denied both claims, despite the fact that no one entered our rooms except the hotel housekeeping staff—and they know that’s true based on their room key access check.

"THEFT FROM ROOMS! DIRTY! NOISY! AWFUL! " Read full review on YahooTravel 10/22/2009 Vote

5. Housekeeping did a very poor job of cleaning and refreshing the rooms on a daily basis, as, for example, most of the time none of us had clean water glasses after the first day.

"THEFT FROM ROOMS! DIRTY! NOISY! AWFUL! " Read full review on YahooTravel 10/22/2009 Vote