Ritz-Carlton Cleveland, Cleveland, Staff

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Rank

9th

Out of 115

Ritz-Carlton Cleveland	Average Price: $405 Check Rates

Hotel Class:

1515 West Third Street

Cleveland, 44113 View map

4-Star Hotel Rank: 2 of 4
Average review rating: 3.97

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (17) , TripAdvisor (141) , YahooTravel (20)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (5) bar (17) bath (9) bathroom (25) bed (19) bill (4) breakfast (26) brunch (5) check in (19) closet (4) concierge (21) cost (7) decor (7) dinner (17) downtown (21) food (46) front desk (24) gym (5) hotel (167) housekeeping (11) lake (5) lobby (19) location (28) lunch (7) manager (7) massage (11) money (7) pool (14) price (11) rate (10) recommend (13) restaurant (41) room (208) room service (23) sauna (4) service (98) shower (16) spa (9) staff (84) steam (4) street (9) suite (13) towel (5) tub (4) valet (11) valet parking (5) value (4) view (16) walk (18) weight (3)

Staff

Appears in 84 comments.

97% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (7) clean (4) club (4) desk (5) excellent (7) extremely (6) food (7) friendly (20) great (9) helpful (16) hotel (11) liked (4) most (6) need (5) nice (8) perfect (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff is so friendly and willing to assist, it is easy to see as they all walk around with smiles on their faces.

"Awesome Service " Read full review on TripAdvisor 5/6/2012 Vote

2. The staff was courteous and very professional.

"Ultimate in Service " Read full review on TripAdvisor 4/23/2012 Vote

3. The staff especially stood out in their friendliness and helpfulness.

"Great Treat for a Romantic Getaway! " Read full review on TripAdvisor 4/3/2012 Vote

4. The staff are wonderful and they remember us year after year.

"Our Christmas get away " Read full review on TripAdvisor 3/27/2012 Vote

5. The staff is very friendly and accommodating.

"Ok " Read full review on TripAdvisor 3/22/2012 Vote

6. The hotel staff were friendly and extremely helpful.

"Best hotel stay ever! " Read full review on TripAdvisor 2/20/2012 Vote

7. The rooms and facility are very clean and the staff was extremely helpful and always asking if there was anything else they could do for us.

"Excellent stay - as usual. " Read full review on TripAdvisor 1/22/2012 Vote

8. I'm on the road with the band but the only place we will stay in Cleveland Ohio is here we took a floor of rooms and and the staff are real nice rock on guys thanks see you next summer.

"Nice place Wish I could live here. " Read full review on TripAdvisor 1/22/2012 Vote

9. I do recognize that it was likely that the club staff was focused on preparing the next F&B presentation or assisting with other issues, but there were two occasions where we needed to make dinner reservations and ask a few questions about two sites you recommended for us, but for about 25 minutes, staff was busy preparing for the next F&B.

"Stay at the Marriott. This was such a disappointment. " Read full review on TripAdvisor 12/13/2011 Vote

10. I also appreciated that they were able to secure massage appointments for my husband and me at a late hour for the following day, and I noted that they were likely working to assist us even when off duty late that evening, and did a wonderful job to inform staff of our itinerary the following day.

"Stay at the Marriott. This was such a disappointment. " Read full review on TripAdvisor 12/13/2011 Vote