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Rank
9th
Out of 115

Ritz-Carlton Cleveland

Average Price: $405  
 
Hotel Class:
1515 West Third Street
Cleveland, 44113 View map  
4-Star Hotel Rank: 2 of 4
Average review rating: 3.97
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (17) , TripAdvisor (141) , YahooTravel (20)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Concierge
Appears in 21 comments. 
100% wrote positive comments about concierge
The following words were used in comments with Concierge:
better (3)   busy (2)   club (6)   comfortable (2)   desk (2)   floor (2)   great (4)   high (2)   hotel (6)   liked (2)   need (2)   positive (2)   recommend (2)   reservation (2)   reviews (2)    
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1. They have a better view, a great concierge level, and are about 1/2-2/3 the price.
"Stay at the Marriott. This was such a disappointment. " Read full review on TripAdvisor   12/13/2011 Vote      
2. I just thought, overall, that there were a few little details that made this seem very much like a Marriott Concierge level, which is nothing bad--we appreciate those levels as well, but we certainly did reserve and pay for the club level with express expectations for a Ritz, not Marriott, experience.
"Stay at the Marriott. This was such a disappointment. " Read full review on TripAdvisor   12/13/2011 Vote      
3. The concierge even cut the sandwiches to resemble stars for July 4th (yay Emilie!)Staying on the club level makes you feel like a celebrity.
"5th time and returning again! " Read full review on TripAdvisor   7/9/2011 Vote      
4. We really enjoyed staying on the Concierge level, which I would recommend to any traveller staying at this hotel.
"This Ritz is a joy! " Read full review on TripAdvisor   7/8/2009 Vote      
5. And the concierge staff was amazing (Emily, Nicole & Alice).
"This Ritz is a joy! " Read full review on TripAdvisor   7/8/2009 Vote      
6. The concierge was very helpful.
"Clean, Comfortable, Courteous " Read full review on TripAdvisor   3/6/2008 Vote      
7. Luckily Emily another concierge was there and gave me some great suggestions.
"So-So " Read full review on TripAdvisor   10/23/2007 Vote      
8. The only positive thing I can say is that Emily the concierge was great and hopefully someone from a better hotel in another city will recruit her.
"The Cleveland Ritz is the Pits!!! " Read full review on TripAdvisor   7/22/2007 Vote      
9. The only positive thing I can say is that Emily the concierge was great and hopefully someone from a better hotel in another city will recruit her.
"The Cleveland Ritz is the Pits!!! " Read full review on TripAdvisor   7/22/2007 Vote      
10. Typically, we see a stationary (or at least very present) club concierge with a server/bus person available to assist with those sorts of things.
"Stay at the Marriott. This was such a disappointment. " Read full review on TripAdvisor   12/13/2011 Vote      
   
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